Item: Sage Intacct
Rating: 10
Author: Randy McKeel

Overall Satisfaction with Sage Intacct

Use Cases and Deployment Scope

We use Sage Intacct for all our accounting and finance needs. We love that it is in the cloud, and all of our division leaders have their own custom dashboards so they can monitor their revenue and expenses in real time. This allows them to make better and informed decisions about their budgets. They have access to their data 24 hours a day. We also use it for all invoice approvals and allows us to have a record of those approvals. All of our reports come directly out of the system, so there is no need to use Excel or other software to manipulate reporting.

Pros and Cons

Pros

Financial reporting is stellar
Dashboards are a must have
Invoice and payment approvals are flawless

Cons

My employee users need to be able to print dashboard reports on demand - that is missing
One of my department heads wants an app version for easier invoice approval while he travels
Maybe make reporting a little more straightforward with account groups

Return on Investment

The availability of data in real-time has helped with better decision making
Instead of dealing with paper invoices, we can get department head approvals electronically
We were able to get rid of an on-site server for the old accounting system - glad to be in the cloud

Sage Intacct Automation

As a CFO, my core job is to ensure that we automate and streamline as many processes as we can. We have a very intricate accountability structure for our government grants of restricted funds. That was a huge consideration when choosing software. Sage was able to accommodate this requirement for us with the accounts payable module. The way we code expenses and track our restricted spend, the GL allowed us the ability to set things up that met all of our needs.

Sage Intacct Extensibility

We use project accounting that allows us to track various advertising campaigns, DEI spend, events, etc. We like to track everything we can so we have good data. We love the way project accounting works. We also have multiple entities, and it is easy to set up other companies (we have a foundation) that allow intercompany transfers as needed.

Sage Intacct Configuration

We used vendor help during the implementation process. There was a good deal of work on the front end to get accounts set up and code some historical data properly in order to have some years for comparisons in our financials. We chose how far back we wanted to go, and Martha R. with LBMC helped us every step of the way. We did the implementation in 2021 and brought data in from 2018 as our start date. We loved Martha so much, we brought her back this year onsite to do more training with the Finance staff. It was a lot of work, but my staff and the company is so grateful that we did the transition. It has made all of our numbers much more transparent.

Alternatives Considered

Microsoft Dynamics GP

I hated Great Plains - it did not have integrated financial reporting. It also reminded me of accounting software for a manufacturing plant. As a nonprofit, it had way too much "stuff" that was not relevant to nonprofit accounting. I never could understand why it had completely different software for its reports. I couldn't get rid of it fast enough. It also relied too much on Excel. Excel should not be crucial to operate your accounting software. It's good for manipulating numbers when you need to do something specific for one time, but Excel should be an extra tool. I've also used Sage BusinessWorks, which was a pared down version of Intacct. I liked it though for the small nonprofit I used it at.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Other Software Used

Paycom, Atlas

Likelihood to Recommend

I have actually bragged about Sage Intacct so much to my Finance Committee and Board of Directors, they have sent their CFOs to meet with me, and I have given them demonstrations on how well the software works. In fact, I just walked another CFO through the software this month. I show them each module and how well it works. They like the cloud-based software to ease their security concerns. They also like the idea of getting rid of onsite servers to house their data - it also helps with keeping their data secure and free from data breaches. I think that this software is best suited for nonprofits; however, I have been in nonprofits my entire career as a CFO. Other software I've used has been more suited for for-profit companies. I recommend Sage everywhere I go. In fact, even talking with other nonprofits about other jobs, I always ask if they are using Sage Intacct.

Sage Intacct Feature Ratings

Comments

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Bethany McDermott
(Vendor Representative) commented a year ago
Thank you, Randy, for your comprehensive review! We're thrilled that Sage Intacct has become your go-to software for accounting needs and that its cloud-based functionality and custom dashboards are helping your division leaders make informed decisions. We appreciate your feedback on printing dashboard reports and app versions for invoice approval, they help us grow. It's great to hear that Sage Intacct has streamlined your processes and enhanced your financial reporting. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/IntacctNATrustRadiusReply to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Sage Intacct Is My Go-To Software For Accounting Needs