Best for time management and follow up
November 02, 2017

Best for time management and follow up

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Starter

Overall Satisfaction with SalesLoft

It has been used to organize large account and contact information. To organize by day and messaging for introductory proposals. To track and review calls, along with train based on other's calls. Mass emailing was also used in the early stages or for less focused verticals. Mainly it guided our level of appropriate outreach to execute before moving past an account.
  • Track all activity and calls. Escalate contacts through the created timeline (cadence).
  • Record calls for training purposes.
  • Hold notes per client and prevent duplicate contacts.
  • Dirty data was frequent where contact uploads would have mixed emails, phone numbers, and company associations.
  • Ceased working semi-regularly.
  • Could have a function to undo a decision since it has the ability to mass email out.
  • Negative in dirty data mix-ups that could tarnish impressions.
  • Positive in smaller batch outreach by having thorough follow up.
  • Training via recorded calls was valuable.
  • None
Not applicable.
Mass emailing - I believe in the context of prospecting this is a weak approach. However customer retention/appreciation could be rather useful with general messaging, holiday wishes, etc. Very generic product outreach and prospecting could be appropriate on the B2C side, but this seemed ineffective on the B2B side. B2B can use it for tracking and progressing a contact along so that the right amount of effort goes into the outreach before eliminating as inopportune time.

Salesloft Feature Ratings