Simple, Effective, but a little buggy
June 28, 2022

Simple, Effective, but a little buggy

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Cadence and Automation
  • Dialer and Messenger

Overall Satisfaction with Salesloft

I used Salesloft as my primary tool for outreach for around a year. The goal was to manage sales campaigns where we would reach out to customers by phone and email so that we could ultimately set up a discovery meeting. It was also important to us to use the dialer within the platform.
  • Sales Campaigns
  • Email Automation
  • Tracking Outreach
  • Dialer can be buggy
  • User interface is ugly
  • Cheaper than our previous platform
  • Much less clutter in our prospect lists
The Salesloft team were very helpful and available with their time to solve problems and answer questions. They would hold regular 'office hours' where we could drop in and ask questions if needed.
Salesloft from my experience is better than Pipedrive in functionality, but is probably slightly behind Hubspot. Management decided to move from Hubspot to Salesforce for a more sales-focused platform and possibly the price.

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Did Salesloft live up to sales and marketing promises?

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Salesloft is well suited for sales development representative teams that need to keep track of many prospects and campaigns at once. It's easy to track activity, set tasks and create automated emails and templates. The platform is hindered by the lack of polish in it's user interface and buggy dialer (sometimes it won't let you answer incoming calls and also will disconnect your default mic settings).