Answeing your reporting business needs the right way
December 20, 2016

Answeing your reporting business needs the right way

Jaap Maartens | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

SAP Crystal Reports is used within our company to design and generate interactive reports from many data sources in a short time and generally knowledge of coding isn't required. The application produces smart reporting that supports making financial decisions within our department.
  • The product has been around for a while and there is enough literature out there for learning and mastering its capabilities
  • Intuitive graphical user interface
  • Fast customization options and powerful formula tool
  • Great web integration features
  • Might take awhile to master and programming knowledge may allow bringing the product to the next level
  • Some graphic elements could be improved
  • Prone to bugs
  • SAP Crystal Reports has had a quick Return on Investment for our company.
  • The product has had a positive impact on our business objectives with the possibilities it provides to design, automate and schedule reports and the accessibility and sharing capabilities it provides.
  • The product has enabled us to make quicker financial decisions on several occasions.
As already stated, some businesses may find SAP Crystal Reports too expensive. While there are cheaper alternatives, it will all depend on your business' specific needs which product to choose. Another factor to consider is, what is the product, the majority of your clients is using. Having an overview over several other BI applications on the market, I am happy our company uses SAP Crystal Reports and I am confident, it will continue to do so in the future.
SAP Crystal Server, Tableau Desktop, Zoho Reports, Oracle ERP Cloud, SAP Business Objects, SAP Business One, SAP BusinessObjects Lumira, Oracle Financials
The product might be considered on the expensive side for smaller businesses, but it does the job just right and should be a departure point for businesses when making decisions about answering their reporting needs. The product offers something for less experienced and more advanced, but best reports are created with learning to master SAP Crystal Reports.

SAP Crystal Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
9
Report Formatting Templates
8
Drill-down analysis
8
Formatting capabilities
8
Integration with R or other statistical packages
7
Report sharing and collaboration
9
Publish to Web
8
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
8
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Responsive Design for Web Access
8
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
8