SAP ERP - Is it for you?
John Mota | TrustRadius Reviewer
March 13, 2020

SAP ERP - Is it for you?

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • SAP ERP Financials
  • SAP ERP Operations

Overall Satisfaction with SAP ERP

Our entire organization is in the process of implementing SAP globally. We currently have a number of US locations using SAP for business operations such as purchasing, production control, quality management, financials, etc... Basically, all departments use SAP for something The level of integration makes it easy for users to know the status of operations and helps to control and prioritize work to the greatest efficiency. Many of the problems we had prior to SAP were due to the use of various, single, unconnected systems. I would say that SAP has helped to solve that issue.
  • Integration of business processes
  • Financial control and management
  • Extreme level of detail
  • Offers a full suite of applications to manage just about any business
  • In our particular version, reporting...
  • programming/development
  • flexibility
  • The pretty steep learning curve for developers. The programming language (ABAP) is proprietary and while the syntax isn't completely foreign, it will take some time for programmers to get up to speed.
  • The integration aspect has proven to be very valuable in that you now have the ability to know what is going on with production through all steps of the process.
  • Automation of typically manual tasks has allowed for a reduction in FTEs in certain areas of the company, mostly in IT and accounting.
SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
SAP is an extremely integrated system. Not all companies are ready for this. Many are so used to having systems that require a lot of batch processing, giving kind of an extra cushion to allow for errors or mistakes. SAP is a live system, meaning that when you commit or transact something, it triggers the integration among all modules that touch whatever the transaction is for. An example is allowing SAP to generate purchasing documents based on the scheduled demand for production. Say someone puts in a work order and by mistake, fat fingers an extra zero on the desired quantity. This may cause SAP to purchase WAY more raw materials than you need. This is a great feature, but it can also come back to hurt you if not controlled properly.

SAP ERP Feature Ratings

Accounts payable
9
Accounts receivable
9
Inventory tracking
8
Automatic reordering
9
Location management
9
Manufacturing module
9
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
8
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
7
Custom reports
6
API for custom integration
8
Plug-ins
8
Role-based user permissions
9
Single sign-on capability
9