Item: SAP Sales Cloud
Rating: 8
Author: Salman Mughal

Use Cases and Deployment Scope

I have used SAP Sales Cloud as a regular CRM in my office the company had opted for this solution because it is very user friendly and easy to use also being amazingly detailed .
It is highly equipped with several features to meet the requirements in a modern marketing world.

Pros and Cons

Effective AI Algorithm for Insights
Recommendations
Faster UI

Integration fails sometimes and have import problems
The applications often stucks
several glitches in the platforms.

Return on Investment

Automated Outreach
Faster
Easy

SAP Sales Cloud Streamlining Business Processes

Yes the task automations and the workflow management is great , It is amazing as we don't have to go through crazy excel formulas to sort data out now it can be done with easy drag and drop and territory management .
Our agents no longer call people in California at 7 am thinking they are in eastern zone , because the workflow management list contact that are most likely to pickup the phone .

Scalability

I would have given it 10 / 10 everthing else is amazing except for integrations problems and glitches so lost 2 points

Alternatives Considered

Salesforce Lightning Platform, ZoomInfo SalesOS and Salesloft

Salesloft is much more better in integrations but fails in work management flow , the cadence for automated emails is restricted and not many customizations could be made but SAP Sales Cloud inventory of emails that can be used for different prospects and reaching the right audience and also generates a response rates ratio on each templates

Key Insights

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Would you buy SAP Sales Cloud again?

Yes

Other Software Used

Salesloft, ZoomInfo SalesOS, Salesforce Financial Services Cloud

Likelihood to Recommend

SAP Sales Cloud aces in speed and the optimization while being extensively detailed and contains several functions for a CRM with a friendly user interface.
but its not as good when it comes to integrations and normalization of data , we have been trouble every other months calling support for help .

Amazing

Software Version

Modules Used

Overall Satisfaction with SAP Sales Cloud