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Tip the Scales in your favor, go with Scale!
Updated November 24, 2020

Tip the Scales in your favor, go with Scale!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

We are using Scale's HC3 system across our whole organization. We've been able to not only virtualize a couple of physical servers, but also to migrate some virtual servers off a failing VMware platform.
  • The HCMove migration utilities are top-notch. Really makes migrating to the Scale platform from both physical and virtual systems very easy.
  • The portal is extremely user-friendly and makes setting up new machines and maintaining existing machines a cinch.
  • Tech support has always been quick and efficient.
  • I would like to see Scale get recognition and integration with other utilities at the same level as VMware and Hyper-V. We utilize a Unitrends device for backups, and while it has native support for backing up on VMware and Hyper-V platforms, I lose out on the virtual-aware benefits and have to just backup my Scale virtual servers as if they were physical.
Their tech support has always been very responsive and I've never encountered a situation they were able to get resolved quickly and satisfactorily.
We have run our corporate ERP system, HelpDesk system, file servers, web servers, etc., through the Scale system.
  • The positives are numerous. Our servers are faster than when they were physical, up time has vastly improved, we've saved money on power by eliminating old hardware.
  • I have yet to see a negative impact on the ROI for the system.
Scale has all the benefits of these other systems, but more. It is much more flexible, easier to use, and in my experience, it is more stable.
The only scenario that would be inappropriate for Scale would be in businesses with a very small number of servers, or with no desire to virtualize. Scale is my preferred virtualization environment for any other scenario.

User Experience with Scale Computing

Do you think Scale Computing Platform delivers good value for the price?

Yes

Are you happy with Scale Computing Platform's feature set?

Yes

Did Scale Computing Platform live up to sales and marketing promises?

Yes

Did implementation of Scale Computing Platform go as expected?

Yes

Would you buy Scale Computing Platform again?

Yes

The interface is simple to navigate, but still presents you with all the information necessary to manage a virtualization environment. The visual representation depicting which virtual machine is running on which node is especially helpful. Adding a new virtual machine is an easy process and I love the hyper-converged platform for the ease at which resources are provisioned.
To be honest, I have only needed to use Scale's support once in the seven years I've been a customer. Sure, I've called them for assistance in migrating VMWare virtual machines to the platform, but as for actual technical support, I've only had one case where a hard drive was failing and they had a replacement in my hands the next day. So all that to say, the exceptional support experience is in just how rock-solid and reliable the platform is.