Your virtualization experience taken to a next level with Scale Computing
Updated November 24, 2020

Your virtualization experience taken to a next level with Scale Computing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

We recently purchased and implemented our Scale solution to replace an old, soon to be unsupported system. We had a traditional infrastructure setup with a separate SAN and virtual servers. We now have a 3-node cluster in our live site and a single-node located in another facility for disaster recovery purposes. It supports the whole organization.
  • Setup is easy and quick, from unboxing to live integration in your environment.
  • Very easy to manage, one console to view with all information at your fingertips.
  • Support is responsive and great!
  • So far, we can't say there are cons, this solution is on par with what we needed and what we expected.
Amazing, to say it simply. If you need to call them they are great. We haven't had many issues, more so questions, and they were very helpful to get us the answers we needed. I don't say this for many companies for their support, but this is one I would recommend!
We likely have the typical setup of most small to medium sized businesses. We have Domain Controllers, SQL Database Servers, Microsoft Exchange, File and Print Servers our ERP system and other business specific application servers, so far everything we have thrown at it just works, no complaints here!
  • Everything you wanted and more without being cluttered by things you might think you need. No bloat and that is one of its strong points. They keep it simple and functional.
  • Simplicity of the VM environment to manage is key, as IT staff can dedicate themselves to all other work that is required.
  • Importing of existing VM's was good, with minimal hassle or problems, the time saved with their utilities was tremendous.
When it was time to refresh our old previous virtual environment, we looked at traditional server/storage, server/san, as well as other HCI competitors. We evaluated many solutions, but decided on Scale Computing for its simplicity to manage, use and setup, cost, but most of all it's functionality, like its ability to recover data in the event of a disaster. We hope to be using this solution for years to come!
Getting rid of our old environment and not having to pay for extended warranties and all the additional licensing that come with a virtual environment. I have to say our experience has been amazing so far. The support has been responsive and immediate with the handful of calls we have made due to questions and not issues. Updates are easy and seamless and downtime has been nonexistent. We were looking for a solution that would just work for us as we have limited resources in our IT department to dedicate to manage these systems. I will say Scale was the right choice for us, and the price was attractive as well!

User Experience with Scale Computing

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Scale Computing HC3 is extremely easy to use. There is virtually no learning curve for you if you are migrating from VMWare or Citrix, and if you are starting off fresh, then it is one of the easiest systems to pick up and learn. My staff and I had a 1 hour training/web demo of the system, and that was all we needed to get going!
We have only had to use SCALE for a couple of support questions, but they were strictly on the migration of old servers to this platform. Although the issue was not necessarily with their system, they were eager to help us out, and rectified the problem quickly. They wanted to ensure we were happy with everything. We were!