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My thoughts
June 20, 2019

My thoughts

Matthew Ayres | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic

It is being used as a network monitoring system and a ticketing system. It has a setting that will make events and the events can then be aligned with a ticket. Great network monitoring tool!
  • Alerts
  • Events
  • Sends emails
  • Alerts need to be self-correcting: when writing them I should not have a rule that says when the condition clears then we clear the alert.
  • If an alert is aligned with a ticket when the alert clears the ticket should be able to change category example for root cause analysis.
  • Great for monitoring
  • We did have issues with DRDB replication. A health check on DRDB should be added by default when that is set up
  • We tried to use it as a ticketing system when it was not a ticketing system that is our bad
It was only being used for the network team. They were able to look at everything.
I did not interrogate well with ours we did not really have one.
I would be reluctant because it seems a little bloated; some canned views would be nice. Example: If I install the VMWARE power pack can I have a vm dashboard view? CISO dashboard view, server dashboard view extra built in, now you have to make custom dashboards.