My thoughts
June 20, 2019
My thoughts
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic
It is being used as a network monitoring system and a ticketing system. It has a setting that will make events and the events can then be aligned with a ticket. Great network monitoring tool!
Pros
- Alerts
- Events
- Sends emails
Cons
- Alerts need to be self-correcting: when writing them I should not have a rule that says when the condition clears then we clear the alert.
- If an alert is aligned with a ticket when the alert clears the ticket should be able to change category example for root cause analysis.
- Great for monitoring
- We did have issues with DRDB replication. A health check on DRDB should be added by default when that is set up
- We tried to use it as a ticketing system when it was not a ticketing system that is our bad
It was only being used for the network team. They were able to look at everything.
I did not interrogate well with ours we did not really have one.
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