ScienceLogic SL1 Reviews

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Score 7.8 out of 100

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Reviews (1-25 of 129)

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Rob Duram | TrustRadius Reviewer
April 27, 2020

SL1 Shines

Score 10 out of 10
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ScienceLogic Integration

Over the course of working with SL1 for the past 10 years, I have been the designer of 3 separate ITSM integrations to SL1 (Twice with ServiceNow, once with SalesForce and once with Solutions360). I have also integrated SL1 as a manager of managers to SolarWinds N-central, PRTG, vRealize OPs, ReliaTel, various AWS resources events from CloudWatch, a custom-built ELK stack app, and various direct email alert formats (Cisco TMS, Poly RPRM, etc.). With all of these apps, the longest development items have been the other vendor APIs and connectivity issues and not SL1. SL1 is very easy to integrate with as a platform and its API is very well documented, easy to reference and manipulate, and the API objects have most of the resources necessary to do anything you want through the API calls.
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John &quot;Frotz&quot; Fa'atuai | TrustRadius Reviewer
April 22, 2020

ScienceLogic - Enterprise Considerations

Score 10 out of 10
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ScienceLogic Integration

Cisco IT has only a few of our domain teams which have started to look at this.
The vast majority of integration and automation is limited by what SyncSever and our own Cisco IT integrations with ServiceNow for Host Composites, AppMon and AppMon Composites.

The teams doing this work are currently limited to event-to-incident automation, though Cisco IT is looking forward to our migration to Integration Server.
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Scott Landrum | TrustRadius Reviewer
May 04, 2020

Future-proof IT operations platform that is always looking forward.

Score 10 out of 10
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ScienceLogic Integration

We have explored the capability of integrating with multiple complementary platforms to provide a consolidated view of the environments we are supporting. This is a particular strength of ScienceLogic SL1 that we will be exploiting more in the coming months/years. The challenge is to make the platforms being integrated understand that these are complementary integrations that make both platforms more important in the enterprise.
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Brian Vinson | TrustRadius Reviewer
May 01, 2020

Fantastic Modular Monitoring Solution with Great Enterprise Level Support

Score 8 out of 10
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ScienceLogic Integration

ScienceLogic SL1 has its own automation system that can be used to simplify different tasks such as report generation. There is also an API that can be leveraged if your organization has developers with the skill to utilize it. ScienceLogic SL1 also has official integration with ServiceNow and offers and integration service and supports this functionality, which takes a lot of work out of having to manually graft them together.
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Robert Gruener | TrustRadius Reviewer
April 21, 2020

A very flexible platform to cover many different requirements

Score 8 out of 10
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ScienceLogic Integration

ScienceLogic SL1 is integrated with other systems in many different ways and includes auto-provisioning requests into SL1 from upstream commissioning services, reporting extracts for customer portals, event notifications into systems such as PagerDuty and Remedy, and ServiceNow integration of CMDB items and events.
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Derik Carswell | TrustRadius Reviewer
April 21, 2020

A decade with ScienceLogic

Score 9 out of 10
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ScienceLogic Integration

With the rest-based API native to SL1, a variety of ETL and web-based technologies and pull and push data to SL1 for billing, incident management, automation, and alerting. These capabilities are furthered with the implementation of the integration server by science logic providing 2-way synchronization with Service Now.
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Sahaj Patel | TrustRadius Reviewer
May 04, 2020

So far so good

Score 7 out of 10
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ScienceLogic Integration

We are still at the very beginning stage of using ScienceLogic SL1. We are just now setting our focus to look at enhancement and incorporate automated workflows. Outside of a few basic runbook automations, we are not doing a whole lot.
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Anonymous | TrustRadius Reviewer
May 02, 2020

Tremendous one stop AIOps solution if you need something that works and is not highly specialized in any particular area.

Score 7 out of 10
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ScienceLogic Integration

  1. SL1 automates the discovery of the new customer infrastructure on-prem, in the cloud, etc. This allows for quicker onboarding. Having said that. it is still a subject of the security review in many DCs and this (although not a technical or capability issue) tends to impact the deployment times there.
  2. CMDB in ServiceNow is updated automatically. This allows security, change, and asset management to work on the same data!
  3. Incidents are raised in the service desk as SL1 automates the daily checks and performance management.
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Anonymous | TrustRadius Reviewer
April 25, 2020

SL1 Automation: AI ops is the future

Score 9 out of 10
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ScienceLogic Integration

SL1 integrates into our processes as first line of troubleshooting. Through RBA's and other built in automations, we are able to provide the NOC and support teams with automated outputs to help jump start any troubleshooting. We continuously see our network downtime decrease as we continue to innovate and automate processes in SL1.
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Anonymous | TrustRadius Reviewer
June 04, 2020

ScienceLogic SL1 Review

Score 9 out of 10
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ScienceLogic Integration

(1) Integrating with ITSM tool and can provide auto-ticketing function
(2) Application can write simple monitoring script and send event to ScienceLogic SL1 to provide centralized event management and application alerts.
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Anonymous | TrustRadius Reviewer
May 04, 2020

The tool that keeps on evolving

Score 7 out of 10
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ScienceLogic Integration

It hasn't fully yet. We are however taking advantage of the ServiceNow Integration to allow event correlation once SL1 feeds it into ITOM for "intelligent" alerting.
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Anonymous | TrustRadius Reviewer
April 29, 2020

New concept of monitoring

Score 8 out of 10
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ScienceLogic Integration

An orchestrator will be used to create or to remove virtual servers, and also to deploy new applications. Through API requests the orchestrator tool could add or remove device in the SL1 scope, it could also stop and restart monitoring, by example for downtimes.
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About ScienceLogic SL1

SL1 enables companies to digitally transform by removing the difficulty of managing complex, distributed IT services. SL1 collects and analyzes millions of data points across IT to help make sense of it all. It automatically provides a complete inventory, tracks dynamic relationships between technologies, notifies about issues needing immediate attention, and enables corrective actions–all in real time.


With SL1 the user can:

  • See everything across cloud and distributed architectures. Discover all IT components within enterprise–standard and unique–across physical, virtual, and cloud. Collect and store a variety of data in a clean and normalized data lake.
  • Contextualize data through relationship mapping, artificial intelligence (AI) and machine learning (ML) for actionable insights–understand relationships between infrastructure, applications, and business services. Use this context to gain insights.

  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate actions at cloud scale.

ScienceLogic SL1 Features

Has featureAny Infrastructure, Any App: SL1 is one platform to monitor, map, alert, and automate operational actions across the network, storage, server, cloud, and application teams. Consolidate existing tools and benefit from a single clean data lake for modern IT operations management.
Has featureAutomate IT Ops: SL1 provides real-time, contextual data to automate the steps to find and fix customer and business-impacting problems caused by IT infrastructure.
Has featureITSM Integration: Keep the CMDB accurate, automate incident management, change management, and other ITIL processes.
Has featureHybrid and Multi-Cloud Ready : With SL1, it doesn’t matter if infrastructure and apps are running on-premises, in the cloud, or both. SL1 brings them all together with in-depth operational support for cloud platforms including AWS, Azure, Google, OpenStack, IBM Cloud, Alibaba, VMware Cloud for AWS, and more.
Has featureTrue Multi-Tenancy: Whether for an MSP needing a multi-tenant solution or an enterprise supporting a shared services model.
Has featureService-Centric Visibility: SL1 isolates the root cause of poor app performance caused by shared infrastructure. It automatically maps infrastructure and applications to provide service-level visibility – key for any customer-focused organization.
Has featureReal-Time Continuous Discovery: SL1’s patented, continuous discovery reveals IT infrastructure and applications in real time—whether on-premises or in the cloud.
Has featureAny Technology, Any Vendor: SL1 offers pre-built integrations for numerous technologies and applications—both old and new—that include best practice monitoring policies, and pre-configured dashboards.
Has featureData Lake Powered by Context: SL1’s patented PowerMap technology applies ML to automatically map and track dynamic relationships, dependencies, and behaviors within and across clouds, infrastructure, apps, and business services.
Has featureFuture-Proof the Business: SL1’s patented PowerSync technology allows easy access to data and removes barriers to doing business. Bring any data in and act on it. Push the data out to promote a unified ecosystem.

ScienceLogic SL1 Screenshots

ScienceLogic SL1 Videos (4)

Watch Boost Your ServiceNow Investment With Real-Time CMDB Accuracy

Watch ScienceLogic SL1: Bring Context to AIOps

Watch ScienceLogic SL1: Integrations for AIOps

Watch AIOps: ScienceLogic's Guide to Operational Readiness

ScienceLogic SL1 Downloadables

ScienceLogic SL1 Integrations

VMware NSX, Cisco HyperFlex, AppDynamics, New Relic, Dynatrace, FlexPod, Network -Cisco, Meraki, Juniper, F5, etc., Storage - Dell EMC, NetApp, Pure, HP/Nimble, etc., Cloud -AWS, Azure, Google, IBM, Aliyun, Openstack, etc., Applications -Microsoft, SAP, etc., Compute -VMWare, Microsoft Hyper-V, KVM, Linux, Unix, Converged -Nutanix, Unified Communications and video - Cisco, Polycom, Tandberg

ScienceLogic SL1 Competitors

Moogsoft, Dynatrace, LogicMonitor, Solarwinds, Broadcom CA, BMC, IBM, MicroFocus/HP, ServiceNow ITOM, Splunk ITOM, Zenoss

ScienceLogic SL1 Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
SL1 Infrastructure Health$0per device
SL1 Application Health$0per node
SL1 Service Health$0per device
SL1 Incident Automation$0per device

ScienceLogic SL1 Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
0%
Enterprises (> 500 employees)
100%

ScienceLogic SL1 Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Customer Success Managers
Online Training / eLearning

ScienceLogic SL1 Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac, UNIX
Mobile Application:No
Supported Countries:Americas, EMEA, APAC
Supported Languages: English