ScienceLogic SL1

ScienceLogic SL1

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Top Rated
Score 8.6 out of 10
Top Rated
ScienceLogic SL1

Overview

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
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Recent Reviews

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How ScienceLogic SL1 Differs From Its Competitors

ScienceLogic Integration

We are still at the very beginning stage of using ScienceLogic SL1. We are just now setting our focus to look at enhancement and incorporate automated workflows. Outside of a few basic runbook automations, we are not doing a whole lot.
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Impact on Infrastructure Visibility

Our NOC now has much better visibility into the critical issues across our organization. We work hand in hand with the NOC to ensure only the important event bubble up to the top and show up on the wall. ScienceLogic SL1 does a fairly good job of allowing customized suppressions of events deemed …
Continue reading

ScienceLogic Integration

ScienceLogic SL1 has its own automation system that can be used to simplify different tasks such as report generation. There is also an API that can be leveraged if your organization has developers with the skill to utilize it. ScienceLogic SL1 also has official integration with ServiceNow and …
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Impact on Infrastructure Visibility

In one screen we can see if there is any issue in the service. Also, the versability of the product help to monitor different products.
I recommend to buy this platform. Also some development skills will need if some features are not comming in the standard product, this will also imply …
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Using ScienceLogic to Support New Business

These are the main products where we are using ScienceLogic to monitor our services: Cisco Hosted Collaboration Solution, Unified Communications (UC) Management Solutions (VOSS4UC), VMware vRealize Orchestrator, Ansible and Layer X platform.
In most of the cases works quite good. Nowadays, for new …
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Impact on Infrastructure Visibility

Being a Managed Service Provider, we have greatly increased our visibility into customer networks and devices using SL1. It provides a solution that allows us to not only be alerted to customer events and issues, but through the single pain of glass design and multi-tenancy of the application, we …
Continue reading

ScienceLogic Integration

We use scripting languages to automate some of our processes. By the use of scripting languages, we integrate it with other platforms to automate tasks, schedules, maintenance, etc. It also provide us detailed information of a specific device in a click of a mouse that makes our process more …
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ScienceLogic Integration

So basically all devices were enrolled to SNOW and connected to ScienceLogic SL1. Once there is an alert or incident it will generate ticket to snow (indicates severity level). IF change or service request we can manually set it to Snow and ScienceLogic SL1 will generate/create a maintenance …
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Impact on Infrastructure Visibility

The capability of ScienceLogic to deliver out-of-the-box reports and dashboards (according to the maturity of the required/technology powerpack) changed the visibility across the infra, application, and services overall. Now, the customer and service provider, have, without the necessity of …
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Using ScienceLogic to Support New Business

We are barely using ScienceLogic SL1 to support new products or business growth. It is being used mostly as a monitoring software solution with capabilities of quick data validation, reports, and dashboards. Given that we can only indicate the tool is being used as a base software, required to …
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ScienceLogic Integration

SicenceLogic SL1 it is not integrated and/or automated to deliver workflows or process across the IT ecosystem. It is being used as a base system, the run book automation or events the tool triggers are used as a source, not the middle of integration or automation, as indicated in the question …
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ScienceLogic Integration

We are able to have a single pane of glass using ServiceNow. All monitoring events and CMDB population is managed by ServiceNow. SiLo is a great monitoring system that integrates well with ServiceNow using its integration server, which provides workflow and rules that work with our systems.
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Impact on Infrastructure Visibility

SL1 has much-improved visibility of and our ability to manage our customer environments.
This has improved as SL1 offers deeper levels of monitoring and also easier management of the platform (Ease of management is important as changes are more likely to get done. If I make an improvement to a …
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Using ScienceLogic to Support New Business

We are using ScienceLogic SL1 to support our Service Portfolio of managed services (Enterprise networks, Collaboration, Datacentre &amp; Cloud and Security). We have reached a level of expertise where we are also able to offer a ScienceLogic service as well (Monitoring as a Service).<br>The …
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ScienceLogic Integration

This is SL1's key strength. SL1 has a great API that enables us to take the data from SL1 and share it with other systems.<br><ol><li>Integration with ITSM case management tool for Incident Management.</li><li>Integration with CMDB asset management database - auto-update the CI's within …
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ScienceLogic Integration

Previously we used ScienceLogic to be a trigger point on our automated self-healing pipeline, but we have recently started testing the out of the box features within SL1 to automate system recovery.

It plugs in well/integrates well with other tooling we use which is assisting us to remove the …

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Impact on Infrastructure Visibility

We forced a common view to be rendered in ScienceLogic so that the vast majority of our 2200 users could see where they were supposed to go based on droplets of our IT culture which we sprinkled across the ScienceLogic legacy user interface. 80% of our customers will use ScienceLogic without …
Continue reading

Using ScienceLogic to Support New Business

ScienceLogic has supported our ability to integrate with AppDynamics before they really have support for it. ScienceLogic is helping ensure that their Cisco ACI support matches as various engineering groups continue to rev it. ScienceLogic is helping us support and monitor our multi-cloud strategy …
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ScienceLogic Integration

We have only a few of our domain teams which have started to look at this. The vast majority of integration and automation is limited by what SyncSever and our own platform / deployment integrations with ServiceNow for Host Composites, AppMon and AppMon Composites. The teams doing this work are …
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Impact on Infrastructure Visibility

Yes we have changed due to a unified view of the data. This is now the big data for us. We are still under deployment at this moment as we are very new in the game within Canada. At this point, I cannot tell you if that is the case, but we do see some progress on it already.
Continue reading

Using ScienceLogic to Support New Business

Capacity management on BW and port utilization are the key items. We are able to focus on some of the requirement such as ports capacity measurement on a 5 min interval. The overall exercise of SL1 is to allow us to see the bottleneck at various locations of data traffic.
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ScienceLogic Integration

At this point, we are still in the progress of integrating with ServiceNow. The process wasn't great as that maturity from SL1 isn't there. We are still looking at making things better with the promises from the SL1 Engineering department. However there is always a starting point for every goal …
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Impact on Infrastructure Visibility

i am working as tools consultant with more than 8 years of experience in the industry and has worked on many infra monitoring tools such as UIM, spectrum, solarwinds and now sciencelogic as well. starting with support to teh implementation teams, i am now being part of COE team wherein we provide …
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Using ScienceLogic to Support New Business

Yes, we are using ScienceLogic SL1 and have implemented it for many customers now. It has enabled more customers and is quite easy to deploy and extremely less time-consuming with its agentless monitoring feature. ScienceLogic SL1 has given the flexibility of end-to-end deployment.
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ScienceLogic Integration

Integration with other 3rd-party tools is quite easy and has been achiveable for many vendors. We have integrated ScienceLogic SL1 with tools like moogsoft, BMC BPPM, Spectrum, UIM, and some other in-house tools as well for reporting purposes. This was quite easy to integrate and works as per the …
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Impact on Infrastructure Visibility

With ScienceLogic we have the ability to scale visibility to our needs. It allows for help desk operations to get a quick and easy look into infrastructure and applications that they do not have other access to in order to more quickly address issues. Sometimes the ability to show something that …
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Using ScienceLogic to Support New Business

Our growth with ScienceLogic is limited to new devices for the most part. We sometimes try new processes or features but typically continue with our baseline. There is an ability to utilize new feature and support that comes down from ScienceLogic, we just tend to stick to what we have that is …
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ScienceLogic Integration

We have integrated ScienceLogic fairly well with Service-Now. In a quick and dirty sort of way. We use it to populate a CMDB in ServiceNow, as well as ticket creation and resolution with ServiceNow. Ticket enrichment and remediation automation reduce repetitive tasks and overall reduce manual time …
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Impact on Infrastructure Visibility

Yes it has definitely changed the level of visibility, now it gives us more insight into the network performance. Interface error and discards across the interfaces help us to troubleshoot the latency issue of the applications. Bandwidth utilization of the device helps us to decide if it's the …
Continue reading

Using ScienceLogic to Support New Business

Yes we are using various reports from ScienceLogic to represent the network performance which thus helps in business growth. Immediate visibility in the network performance and device availability helps us to keep the service SLA to a good value which thus results in a good reputation of network …
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ScienceLogic Integration

It generates the case related to the issue automatically and assigns it to the queue of the appropriate team to look into it. Moreover it scans the CMDB for any newly added devices or recommend devices on a regular basis automatically which helps in measuring the performance of all the active …
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Impact on Infrastructure Visibility

ScienceLogic has allowed us to have a holistic view of our entire infrastructure. We definitely have an hybrid infrastructures, comprising internal data centers, private clouds and public cloud service. We have increased the number of devices, companies since we started using ScienceLogic. …
Continue reading

Using ScienceLogic to Support New Business

Yes, every new offering will be entirely on ScienceLogic and ServiceNow. Our sales and marketing teams have been trained and provided insight about ScienceLogic and its benefits to be presented to our new potential customers. All our new managed customer onboarding has been implemented in …
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ScienceLogic Integration

These are the benefits we noticed for automating our monitoring through ScienceLogic:

  1. Improved security and compliance. Automatically record and audit all employee actions within a workflow, safeguard vital data, restrict access and roles of users and alert project owners when any problems arise.
  2. Cen…
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
02:00
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Pricing

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Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $7.50 per month per node
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Product Details

What is ScienceLogic SL1?

The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.


With SL1, the user can:

  • See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
  • Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.

ScienceLogic SL1 Features

  • Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
  • Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
  • Supported: Topology-Driven Event Correlation
  • Supported: Full-Stack Topology Mapping
  • Supported: Business Service Monitoring
  • Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
  • Supported: Analytics - ML-Based Anomaly Detection
  • Supported: Incident Automation - Event Forwarding & Email
  • Supported: Dynamic Baselining Analytics
  • Supported: Manage Workflow Health & Endpoints
  • Supported: Dashboards and Reporting
  • Supported: Log Collection
  • Supported: 400+ Pre-Built Monitoring Integrations

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard OverviewScreenshot of Network Hotsheet DashboardScreenshot of Office Network MapScreenshot of Azure Map

ScienceLogic SL1 Videos

ScienceLogic SL1 Integrations

  • Kubernetes
  • Cisco HyperFlex
  • Nimble
  • Hyper-V
  • MySQL
  • Dynatrace
  • New Relic
  • Cloud -AWS
  • Azure
  • Google Cloud
  • IBM Cloud
  • Aliyun
  • CloudStack
  • OpenStack
  • etc.
  • Cloud Services – Amazon EKS
  • ECS
  • Fargate; Azure AKS; etc.
  • Containers – Docker
  • etc.
  • Software-defined Networks/WAN – Cisco
  • VMware
  • etc.
  • Network - Cisco
  • F5
  • Juniper
  • Meraki
  • Riverbed
  • Aruba
  • Avaya
  • Fortinet
  • HP
  • etc.
  • Storage - Dell EMC
  • NetApp
  • HPE
  • Hitachi
  • Nutanix
  • Pure Storage
  • etc.
  • Hypervisors – VMware
  • Xen
  • KVM
  • etc.
  • Operating Systems - Unix
  • Windows
  • Linux
  • Business Applications
  • Databases - Microsoft
  • SAP
  • Office 365
  • MS SQL Server
  • Oracle
  • IBM DB2
  • etc.
  • APM - AppDynamics
  • etc.
  • etc.
  • Storage - Dell EMC
  • NetApp
  • Pure
  • HP/Nimble
  • etc.
  • Cloud -AWS
  • Azure
  • Google
  • IBM
  • Aliyun
  • Openstack
  • etc.
  • Applications -Microsoft
  • SAP
  • etc.
  • Compute -VMWare
  • Microsoft Hyper-V
  • KVM
  • Linux
  • Unix
  • Converged -Nutanix
  • Unified Communications and video - Cisco
  • Polycom
  • Tandberg

ScienceLogic SL1 Competitors

ScienceLogic SL1 Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, UNIX
Mobile ApplicationNo
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish

Frequently Asked Questions

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

ScienceLogic SL1 starts at $7.5.

LogicMonitor, Datadog, and Moogsoft are common alternatives for ScienceLogic SL1.

Reviewers rate Usability highest, with a score of 8.9.

The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).

ScienceLogic SL1 Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%
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Comparisons

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Reviews

(1-25 of 135)
Companies can't remove reviews or game the system. Here's why
October 12, 2022

So far so good

Sahaj Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
ScienceLogic SL1 not only provides visibility internally but also helps customers understand what their environment looks like today and helps them evaluate for future demands/requirements that the business will need--to start thinking in a proactive way rather than reactive.
Brian Vinson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our NOC now has much better visibility into the critical issues across our organization. We work hand in hand with the NOC to ensure only the important event bubble up to the top and show up on the wall. ScienceLogic SL1 does a fairly good job of allowing customized suppressions of events deemed unimportant by the NOC or one of our customers.
June 06, 2022

Technical opinion

Score 9 out of 10
Vetted Review
Verified User
In one screen we can see if there is any issue in the service. Also, the versability of the product help to monitor different products.
I recommend to buy this platform. Also some development skills will need if some features are not comming in the standard product, this will also imply difficulties to support the product.
June 02, 2022

SL1 Shines

Rob Duram | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Being a Managed Service Provider, we have greatly increased our visibility into customer networks and devices using SL1. It provides a solution that allows us to not only be alerted to customer events and issues, but through the single pain of glass design and multi-tenancy of the application, we can safely and securely offer customers visibility to the dashboard to see their events and our team responses as well.
Score 8 out of 10
Vetted Review
Reseller
Yes, absolutely. ScienceLogic has good features for discovering items in any environment.
May 17, 2021

SciLo

Score 8 out of 10
Vetted Review
Verified User
We can easily monitor devices and alerts us users if we need to take actions. We can also use this to schedule maintenance windows so it will not alarm or notify other Engineers that a specific device is down. It made monitoring devices easy by use of scripts and automation.
Score 9 out of 10
Vetted Review
Verified User
The capability of ScienceLogic to deliver out-of-the-box reports and dashboards (according to the maturity of the required/technology powerpack) changed the visibility across the infra, application, and services overall. Now, the customer and service provider, have, without the necessity of spending time developing easy and quick reports and dashboards.
Andy Roughton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
SL1 has much-improved visibility of and our ability to manage our customer environments.
This has improved as SL1 offers deeper levels of monitoring and also easier management of the platform (Ease of management is important as changes are more likely to get done. If I make an improvement to a monitoring method, I can easily apply that update to all of those monitored devices across multiple customers).
The Business Service views mean that I can easily create views into the monitoring data that are applicable to different levels within an organization. For example, an overview of business services for director level and a lower level performance view of assets for engineer level of employee.
Score 9 out of 10
Vetted Review
Verified User

When moving to ScienceLogic we gained a deeper insight into our infrastructure, its functionality and health alongside providing us with a more in-depth dashboarding tool-set.

We are also hoping with the move to service orientated dashboarding this will provide us with better visibility of service functionality, the impact a service issue has on other services, and also allow us to provide the business with dashboards to be able to view their service health.

Score 10 out of 10
Vetted Review
Verified User
We forced a common view to be rendered in ScienceLogic so that the vast majority of our 2200 users could see where they were supposed to go based on droplets of our IT culture which we sprinkled across the ScienceLogic legacy user interface. 80% of our customers will use ScienceLogic without really using ScienceLogic. 20% of our customers will deeply use ScienceLogic PowerPacks, etc. Everything has changed, but our core structure is visible throughout. If anything, the new structure is now more inline with our recently updated CMDB (ServiceNow) structure as opposed to our legacy CMDB (EMAN) structure. (These have been multi-year change cycles.) ScienceLogic IT Services are how our IT culture currently renders Host Clusters, Application Clusters and Application endpoints (regardless of lifecycle). We will be working with ScienceLogic on the 8.12 view of Application Management (which as configured won't match our model or requirements). We expect sometime in the 8.13 or 8.15 release cycle that we may have something usable which we will move our Application Monitoring and Service health monitoring onto Business Services and Application Health. For now, we will continue to use IT Services though Host Clusters will slide down into Device Services. It is unclear if we will move Application Clusters will move up to Business Services. We need more discussions to determine how we will interact with Business Services since our IT Management wants Application Monitoring, but we can't consume it because our view of an application isn't supported by ScienceLogic's definition that it is rooted by a process in memory on a given box. (We run many applications through the same nginx / apache process... Exactly which application is up and which is down?)
March 19, 2021

SL1 - review

Score 9 out of 10
Vetted Review
Verified User
Yes we have changed due to a unified view of the data. This is now the big data for us. We are still under deployment at this moment as we are very new in the game within Canada. At this point, I cannot tell you if that is the case, but we do see some progress on it already.
Score 8 out of 10
Vetted Review
Verified User
i am working as tools consultant with more than 8 years of experience in the industry and has worked on many infra monitoring tools such as UIM, spectrum, solarwinds and now sciencelogic as well. starting with support to teh implementation teams, i am now being part of COE team wherein we provide recommendations to our new customers.
March 05, 2021

Solid Monitoring

Score 7 out of 10
Vetted Review
Verified User
With ScienceLogic we have the ability to scale visibility to our needs. It allows for help desk operations to get a quick and easy look into infrastructure and applications that they do not have other access to in order to more quickly address issues. Sometimes the ability to show something that looks correct can quickly determine who can notice if something does not look correct.
Score 10 out of 10
Vetted Review
Verified User
Yes it has definitely changed the level of visibility, now it gives us more insight into the network performance. Interface error and discards across the interfaces help us to troubleshoot the latency issue of the applications. Bandwidth utilization of the device helps us to decide if it's the best time to increase the number of links, thus helping in maintaining the smooth performance of the applications.
Score 9 out of 10
Vetted Review
Verified User
ScienceLogic has allowed us to have a holistic view of our entire infrastructure. We definitely have an hybrid infrastructures, comprising internal data centers, private clouds and public cloud service. We have increased the number of devices, companies since we started using ScienceLogic. ScienceLogic has provided provide us with more flexibility and the potential for carving out the perfect environment for a company’s multifarious needs.
Score 7 out of 10
Vetted Review
Verified User
Not yet. This is too early for us to look into this particular topic. ScienceLogic SL1 was deployed in Dec 2019. Currently, we are going through a lot of fixes and functionality that we need to incorporate/enable/change so we adhere to SLAs.

We see it has significant value to the question here, however, we have not had time to quantify and evaluate.
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