Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management, which was originally called Nimsoft, is an infrastructure monitoring tool that has been on the market for quite a long time. I have been using this tool to monitor mostly all types of infrastructure components such as servers, applications, databases, network devices like routers, switches, firewalls, storage appliances like EMC boxes, etc. This tool gives you centralized control to monitor the entire infrastructure components via a single dedicated window.

CA UIM is being used for proactively managing our Infrastructure including network, server, storage, databases, and applications. UIM provides advanced analytics and proactive trending reports to quickly troubleshoot root causes. Supports a simplified installation and deployment process with a step-by-step visual wizard which makes it easy to work with different departments. You can build your own dashboards which can provide management and the NOC a single pane view of all critical services and the entire infrastructure.

As a consultant, I use CA UIM in my lab to not only monitor my own infrastructure, but to build/test tests cases, standard operating procedures, and custom configurations for customers that I support. I also build service catalogs and governance kits to help customers know what they are monitoring and what will generate alerts within their implementation of the tool.

Customers I support come from a range of industries: Banking, Entertainment, Government, Healthcare, and MSPs.

Nimsoft is currently the main monitoring tool for the company which I work for. It's being used by entire IT team, and some critical business units, that need to monitor their application's environment. We had a critical problem that was to show the incidents at the moment that they were happening, to a faster fix. Most of them were not just IT problems, but also business problems. And Nimsoft helped us to address them.

The tools also allowed us to give the freedom to these teams to create their dashboards, mixing database and other application information, with their application. This freed us from most of the dashboard setup, that was something that the business team had the knowledge (sometimes they create little monsters, but that's another history). Also, it solved the typical email warning message, to lots of people. We started to create warning groups, based on the big set of rules that Nimsoft have, when needed and to the right people, even preventing to warn people when the message was an error that could be expected in some scenarios (a deploy of an application that was already being addressed, for example) or yet to warn also the managers in some situations.

I heavily leverage CA Unified Infrastructure Management (UIM) for performance monitoring and statistics.

Sirius Computer Solutions utilizes CA UIM for our managed services clients. Our MSP clients utilize Sirius for various support level services and we base this on the core infrastructure of UIM to monitor their assets. By offering a solutionary framework such as UIM, we are able to extend into the client premises and monitor for both events and performance.