ScreenConnect is a great tool!!!
April 11, 2017

ScreenConnect is a great tool!!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

I currently use ScreenConnect in my IT department. I selected ScreenConnect because I am able to connect remotely to any computer in my organization and even some that are not. I was able to organize computers by department. Having ScreenConnect on every device also helps keep track of my inventory and who is using what computer.
  • Remote Support
  • Meetings
  • Inventory
  • Intuitive
  • File Transfer could be a little faster.
  • ScreenConnect greatly reduces time spent trying to see the remote machine and what is gong on with it. I dislike having to walk across the building every time someone needs something resolved. This is really handy when you have multiple locations.
I've used multiple remote support softwares. ScreenConnect blows them all away.
ScreenConnect is an all around great remote support tool.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
6
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10