Seismic has the analytical tools to ensure strong sales and marketing alignment
November 20, 2019

Seismic has the analytical tools to ensure strong sales and marketing alignment

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

Seismic is being used by our US and Canadian sales force (about 100 users), along with our marketing team and Seismic admin. Seismic is our central document repository for all marketing and sales collateral to support our sales reps to be successful and provide the necessary tools. This platform is how our sales reps communicate with our doctors and send product literature.

Pros

  • LiveSend analytics, so sales reps can understand when and how doctors engage with our product content to make more informed selling choices.
  • LiveDocs which allows custom presentations to tailor content for specific customers.
  • Workspace to create a personal share drive for reps to customize their product storage.

Cons

  • We see bugs and glitches every so often when a software update is needed.
  • We'd like to have LiveSend have the ability to email many customers at one time.
  • The iPad app [should] have the search toolbar functionality when searching in the Live Send view.
  • Positive impact, specific ROI scenarios with rep success stories caused by Seismic use.
  • Difficult to track exact ROI, but H2 sales (when we started using Seismic) are incrementally stronger than H1.
Seismic has a robust amount of features, LiveSend is fantastic, and the analytics for our sales and marketing team to make better informed decisions.
Support has been fantastic, and their support team is readily accessible.

Do you think Seismic delivers good value for the price?

Yes

Are you happy with Seismic's feature set?

Yes

Did Seismic live up to sales and marketing promises?

Yes

Did implementation of Seismic go as expected?

Yes

Would you buy Seismic again?

Yes

Well suited if you have a lot of product content for sales reps, along with a need to understand customer behavior. Less appropriate for smaller companies as the tool is robust and can be costly.

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