Seismic Platform Review
January 30, 2020

Seismic Platform Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

It is used as a Sales Enablement Platform. It is used by our Sales and Technical teams to address having the right content at the right time to win deals.

Pros

  • Customer Support
  • Reporting & Analytics

Cons

  • Challenges with auto provisioning
  • Marketing content usage insight
Seismic offers a more personalized user experience, with more analytics, a cleaner interface, and more responsive customer support.
They initially respond within a few hours and continue to follow up with regular communications on how the ticket is progressing.

Do you think Seismic Content delivers good value for the price?

Yes

Are you happy with Seismic Content's feature set?

Yes

Did Seismic Content live up to sales and marketing promises?

Yes

Did implementation of Seismic Content go as expected?

Yes

Would you buy Seismic Content again?

Yes

Sales reps are able to send recommended content to customers and gain insights on their content consumption while remaining GDPR compliant.

Comments

  • Bridget Conrad | TrustRadius Reviewer
    Bridget Conrad
    commented 6 years ago
    Thanks for sharing your review with us and the community. Ensuring a positive customer experience is a top priority for Seismic and we are glad to hear that our hard work is paying off. If you haven't already, please make sure to address the auto provisioning issue with your CSM who can work to find a solution that fits your needs. Thanks again for your review and continued partnership! - Bridget, Customer Marketing at Seismic

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