SendGrid ensures our customers get the email notifications they want quickly and reliably
July 23, 2018
SendGrid ensures our customers get the email notifications they want quickly and reliably
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- SendGrid Email API
Overall Satisfaction with Twilio SendGrid
We use SendGrid Transactional Email across several products in our organization. It's used to send billing invoices, payment receipts, and notifications of various events our customers want to know about as they happen.
- SendGrid has an exceptional deliverability record. We never worry about emails making it to our customers' inboxes.
- It can be difficult to best configure SendGrid, especially when setting up dedicated IP addresses and the various DNS entries needed for reliable email delivery. Settings and instructions can be spread throughout multiple pages of the SendGrid web application.
- We send several hundred thousand emails a month, and most of these are notifications our customers pay to have in their inbox as important events happen. The ROI is clear.
Mandrill discontinued their transactional email service. SparkPost had serious deliverability problems, with many of our emails being filtered as spam, not reaching recipients -- who in turn complained to us about not getting the emails they wanted. Only SendGrid has both affordability and reliability.