Item: Twilio SendGrid
Rating: 8
Author: Joey Dupont

Use Cases and Deployment Scope

We use Sendgrid on the marketing side to send newsletters, special emails and batch emails. Prior Sendgrid we had some troubles managing our contacts, unsubscribe list and bounces, but with Sendgrid its easier than before.

Pros and Cons

The HTML editor is great! A good wysiwyg tool for marketers.
Sendgrid offers to manage your contacts/Unsubscribe groups which is really handful.
In the end, it would say that the platform is easy to use and user friendly.

The price is a obviously a cons for SMBs, but it is true for the competitors.
There's a lot of features and it can sometimes be hard to find what you're looking for.

Return on Investment

Our sender reputation is getting better!
Easier to track unsubscribe emails.
We no longer need to home manage email list which save us a lot of time.

Alternatives Considered

MailChimp, SendinBlue and Sender.net

Sendgrid was already in place when I start working here. It does a good job and I am glad were using it.

Other Software Used

Remote Desktop Manager, Snagit, Slack

Likelihood to Recommend

I would recommend Sendgrid that companies who have huge email list and are ready to pay for a quality service that can cost a lot. SMBs might want to look for a cheaper way to send emails using CSV. A couple of months ago we could use CSV, but now that the legacy newsletter is gone we can't.

Sendgrid is great!

Modules Used

Overall Satisfaction with Twilio SendGrid Marketing Campaigns