Stay on top of your sales with SharpSpring
February 27, 2022
Stay on top of your sales with SharpSpring

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring from Constant Contact
SharpSpring from Constant Contact helped us to reach out to prospective clients and stay in touch with current clients. It allowed us to track our leads and helped to ensure that nothing fell through the cracks, as we could set reminders and tasks. It also helped significantly with outreach since the acquisition from SharpSpring from Constant Contact.
Pros
- Lead management, it organizes the leads clearly.
- The interface is easy and it's quick to learn; new team members can pick it up quickly.
- Clear indicators on past due items help to ensure things don't slip through the cracks.
Cons
- To my knowledge, there isn't phone support, at least not on our plan. Email support seemed sufficient for our needs though.
- Positive. We had some turnover in the department, and when hiring new employees, it didn't take long for them to get up to speed.
- Positive. Past-due items are clearly labeled, making it easy for us to follow up in a timely manner.
- Insightly, Pipedrive, Salesforce Lightning Platform (formerly Salesforce App Cloud), Sage CRM and Zoho CRM
I found SharpSpring to be the easiest CRM to use. On a scale of 1 to 5, 5 being the easiest to learn and use, I'd give Salesforce a 1, SharpSpring a 5 and the others fall in between. It's customizable, it's easy to update leads, and most of all there are no quirky error messages that take a technician to interpret.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Yes
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
Yes
Comments
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