Great "out of the box" ecommerce solution to get you shipping product quickly!
June 08, 2021
Great "out of the box" ecommerce solution to get you shipping product quickly!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Shopify
Shopify is used at our company to move our literary and digital products out to consumers. It is mainly used by the divisions that support our outside sales but the entire organization contributes to these divisions, so directly, only some areas use Shopify, but indirectly, we all do. Shopify helps us save time in getting a faster ROI since we don't have to spend the resources in building a sales platform and maintaining one.
- The pricing model for Shopify is competitive and makes sense for a growing business as the plans are scalable.
- Great prebuilt themes! There aren't too many to overwhelm you and waste your time in choosing but enough to fit most business needs.
- Shopify is really straightforward to use, it has a clean, intuitive and HCI focused interface.
- There are some interface issues with product images like with drag and drop that could be improved.
- Transaction fees. Shopify encourages the use of Shopify Payments and if you aren't using them, there are fees assessed that are in addition to the payment processor fee, this is an issue sometimes as Shopify Payments isn't available everywhere.
- Multi Language support isn't included in the basic packaging. You can integrates apps and more difficult to use templates to resolve this matter, but in our case, most were expensive and clunky solutions.
- Faster shipping of new products means we are selling more with Shopify.
- Less time spent on store development means we have been able to redirect that time to other business needs.
- The reporting and analytics from Shopify are useful and not only save us time calculating on our own, but have saved us money in that we were quickly able to recognize sales trends.
With Wix and Squarespace, we really like the extended customization options for our store, but they both lacked the "commerce theme." Shopify, like BigCommerce is essentially designed to cater right to ecommerce and thus has more tools and features to support that effort. BigCommerce was too confusing for our small team to get set up and their support was lacking as we sometimes waited a few days to get chatbot support.
Do you think Shopify delivers good value for the price?
Yes
Are you happy with Shopify's feature set?
Yes
Did Shopify live up to sales and marketing promises?
Yes
Did implementation of Shopify go as expected?
Yes
Would you buy Shopify again?
Yes