Affordable Signature Platform
May 01, 2024

Affordable Signature Platform

Christine Sako | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignRequest

We have used SignRequest for use with paperwork that was necessary for part of a sales funnel we had. We needed a signature platform that integrated with Zapier's API in order to automate a complicated signature process without the need for heavy development within our team. It worked very well and we were able to automate some post-signature processes as well.

Pros

  • API Integration with Zapier
  • Multi-signature ability
  • Customization with required and optional fields.

Cons

  • User management
  • Reporting
  • Signature follow-up correspondence
  • Very affordable
  • Easy to manage
  • Can handle volume at scale
SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting issues very easily. The only issue was their support at the time was based in Europe and the time difference was difficult at times.

Do you think SignRequest, now part of Box delivers good value for the price?

Yes

Are you happy with SignRequest, now part of Box's feature set?

Yes

Did SignRequest, now part of Box live up to sales and marketing promises?

Yes

Did implementation of SignRequest, now part of Box go as expected?

Yes

Would you buy SignRequest, now part of Box again?

Yes

Multi signature needs that require a specific order (or not) are well met. Flexibility in creating required and optional fields wherever needed within a document is a great feature as well. The ability to automate a lot of the process with the API integration with Zapier was very helpful to us as well as being able to track the signature process along the way.

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