Used to be the best, but competition is growing stronger and better.
September 12, 2019

Used to be the best, but competition is growing stronger and better.

Carlo Borja | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We have been using Skype mostly to communicate with people outside of the organization. It has been the default communication tool we have had for years. Audio and video work great together to be able to hold efficient virtual team meetings. It has also been a way for us to know who is currently online and who is not available.
  • Video chat. It's smooth and the technology has been well perfected over the years.
  • It's fast. It loads and logs in instantly.
  • Very easy to use. No steep learning curve required.
  • Too much RAM usage. It is eating up all of our computer's resources.
  • There is a considerable lag for older computers doing a screen share.
  • Cannot handle a lot of users simultaneously doing a video chat.
  • I have communicated with clients and closed deals using Skype.
  • It is absolutely free. No need to pay for anything to be able to communicate with people from around the world.
  • Although you can't do a lot of users in one video chat, Skype still has the best video quality for virtual meetings.
  • Skype is the cheapest among the alternatives. It is absolutely free after all.
  • Skype has been the longest-running platform for online communication. It is still continually improving. That is a good thing.
I never once had a problem. But, they have some really good help articles on the website.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype is great for video calls that involve less than 10 people. So, you would have to use other alternatives if you decide to do a company-wide chat of more than 10.

Skype's archive of messages is really great if you plan on storing conversation history for a long time.

If your computer is old, you may have trouble using it to the full. It hogs up computer memory.

Skype Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
6
Mobile support
9
Desktop sharing
6
Meeting initiation
9
Integrates with social media
5
Record meetings / events
5
Live chat
10
Audience polling
6
Q&A
6
User authentication
5
Participant roles & permissions
5
Confidential attendee list
3