Excellent free phone/video calling tool for global meetings
September 10, 2019

Excellent free phone/video calling tool for global meetings

Amanda Layman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

I use Skype to communicate with global clients.
  • User-friendliness _ It''s pretty easy to navigate.
  • Quality - Call quality is always good and I never have trouble hearing even when my calls are across the globe.
  • I don't use it often, so sometimes it's difficult to find the buttons I'm looking for when I sign-in.
  • It makes it easier to communicate with more potential clients (if they prefer Skype, I'll defer to them, which often helps me get their business).
I still use these other services, but Skype is nice for clients who aren't familiar with these other offerings or who just prefer to use Skype.
I've never used their support, so I can't rate it fairly, but I'm assuming it's a 10 since the company has been around for so long.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype is great for global calls since it seems to be well-known and used around the world. However, I prefer to use Zoom for most regular and US-based meetings since it's a little faster to get into a meeting and you can just share a link with anyone (whereas I believe Skype requires you to have an account and sign-in, which takes a little bit more time).

Skype Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
Not Rated
Desktop sharing
Not Rated
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated