Skype - End of an Era
April 09, 2021

Skype - End of an Era

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We were using Skype as one of our quick messaging tool for in-house use. The other tool that was used for instant messaging at the time was Slack.
Skype was in use for the whole organization - meaning that across all the subsidiary nations and the group employees were reachable there.
It was connected to our work e-mails so very easy to reach the person you wanted.

We discontinued using Skype in favour of Slack
  • Quick message colleagues
  • Quite easy to set up videomeetings
  • Kind of difficult to manage if you have had many conversations
  • The UI feels dated and unimaginative
  • Some filetypes are struggle to upload in chats
  • Struggles with audio and video meetings
  • Overall Skype was not widely used in our organization thus there was no significant business impact
  • IT department had to maintain Skype
Compared to Slack, Skype for Business and MS Teams - I would choose any of them over Skype.
Main strength of the other solutions is that they are usually made to be connected to your work e-mail.

I find it surprising that we kept supporting Skype for many years and only in 2021 decided to discontinue the support for it.

Do you think Skype delivers good value for the price?


Are you happy with Skype's feature set?


Did Skype live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype go as expected?

I wasn't involved with the implementation phase

Would you buy Skype again?


Slack, Microsoft Teams, Microsoft 365 (formerly Office 365)
In 2021 I would not recommend Skype over other quick messaging tools to [anybody].
Yes it was one of the founders of this type of communication but there are many alternatives on the market that offer more intuitive or more functional messaging solutions.

There is trouble with quality and reliability of the video and audio features and it just feels old & not cool

Skype Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Not Rated
Meeting initiation
Live chat
Audience polling
Not Rated