Good and reliable tool for instant messenger
Renaud Renvoye | TrustRadius Reviewer
October 03, 2019

Good and reliable tool for instant messenger

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business (formerly Lync)

The main use of Skype for Business across the organization is instant messaging. With employees all over the world, it was a very easy way to reach out to someone. When our conferencing tool was down, it served as a back up as well. It is used by the entire organization and sped up the process if you need to have a quick answer.
  • Easy to use
  • Fast
  • Cross-functional
  • Design
  • Functionalities
  • Stability
  • Fast and easy to use.
  • Qualitative.
I used Skype for Business in my previous role, and I am now using Microsoft Teams. I think it was better to use Skype for instant messaging and communicating rapidly. However, I think that Microsoft Teams has a better interface and has a better way to share content with other people.
Skype for Business is a good tool and reliable to use for instant messaging. In the company I was working with, it was an easy way to get a hold of people. I really liked that over email sometimes (easier to ignore an email than it is an instant message you receive, especially if your status is shown as available).

Do you think Skype for Business (formerly Lync) delivers good value for the price?

Not sure

Are you happy with Skype for Business (formerly Lync)'s feature set?

Yes

Did Skype for Business (formerly Lync) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business (formerly Lync) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business (formerly Lync) again?

Yes

Skype for Business is very well suited when you are in a rush and need an answer right at that moment. If the person you need does not answer your email, then you can reach out to another person via instant messenger and you have good chance to get a response.

Skype for Business Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
7
Whiteboards
7
Calendar integration
8
Meeting initiation
7
Integrates with social media
8
Record meetings / events
7
Slideshows
7
Live chat
8
Audience polling
8
Q&A
8
User authentication
7
Participant roles & permissions
7
Confidential attendee list
7