Minimal UI and easy to use application
August 09, 2021

Minimal UI and easy to use application

Shanaya Desai | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for business used to be our sole communication tool within our organization. It offers the best video calling and conferences experience. We use this extensive company-wide. It is easily integrated with outlook and other office apps. It has a simple UI with a minimalistic feel to it. It lacks many features that are being offered in most of the communication tools these days. It has quite a classic appeal to it.

Pros

  • Integration with outlook
  • Alerts and missed conversation notification
  • Saves conversation in mail
  • Ability to configure time for online availablity
  • Great for video calls

Cons

  • No dark mode
  • Updates are not regular
  • No noise cancellation feature in calls
  • Cluttered chat windows
  • Cant send large files
  • No stickers or GIFs support in chat
  • Comes free with office 365 bundle
  • Deployment is easy and took less time
  • Efficient internal communication
Hangouts has worst UI ever. It requires an additional purchase where skype comes free with office 365. Hangouts doesnt have dedicated PC or Mac app. It works only on browser due to which notifications are hit and miss. Skype has dedicated PC app but no web app. Hangouts needs a complete UI refresh to compete with Skype.

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Skype for business can be best suited for video calls. It has a very simple UI. However, it lacks many basic features such as noise cancellation, live captions, recalling a sent message. Search within the chat is very bad and not at all optimized. None the less it works smoothly on any device.

Skype for Business, now part of Microsoft Teams Feature Ratings

7.0
High quality audio
7
High quality video
8
Low bandwidth requirements
7
Mobile support
6
7.0
Desktop sharing
7
Whiteboards
7
7.0
Calendar integration
8
Meeting initiation
7
Integrates with social media
6
Record meetings / events
7
Slideshows
7
6.7
Live chat
6
Audience polling
7
Q&A
7
5.0
User authentication
7
Participant roles & permissions
5
Confidential attendee list
3
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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