Overall Satisfaction with Slack
We use Slack in our department as well as with several vendors. Slack enables us to keep a communications hub within our department as well as our project teams. Unlike other communication solutions that focus on Peer-to-Peer communication (Jabber, Lync), Slack is primarily focused on Peer-to-Many communication. We use Slack primarily to communicate within the project teams, ask advice on a project when needed, report our current statuses on chunks of work, or communicate any details that may need to be heard by the entire project team. Slack also allows Peer-to-Peer, and the Peer-to-Many groups can be smaller groups as well, like focused teams within a project team.
- Peer-to-Many communication.
- Customization of groups/channels.
- Peer-to-Peer communication.
- The desktop app works well, but is not as full featured as the browser
- The mobile app works well, but is not as full featured as the browser
- Switching between organizations can be a pain
- Slack has allowed us to communicate more effectively, which in turn allows us to keep our projects on track.
- Slack has cut down our email spamming/email clutter.
- Slack has allowed us to better communicate with our vendors in real time.
Slack has many of the features of the competition, but does one thing exceptionally better than them all: Peer-to-Many communication, or groups/channels. Although the competition offers this type of communication, Slack picks up their slack by offering a much easier to use solution.
Slack Feature Ratings
Using Slack
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Sign Up
- Creating Channels
- Chatting
- Sharing Documents
- Switching between organizations
Yes - The mobile interface works great for day to day usage. If you are a member of more than one Slack Team, it is not super simple to switch between teams.