Stop slacking, and start Slacking
February 12, 2016

Stop slacking, and start Slacking

Dominick Cabal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is the communication app for our whole company. We love it because it has a non-corporate personality. We switched the color schemes to match our company colors, we've added department-specific emojis, and altogether is a pleasure to use. Whole company channels, department-specific channels, campaign-specific groups, and personal messages are very intuitive and for the most part, it is extremely easy to understand and use.
  • Slack has personality from Giphy to custom Emojis to icons
  • Slack is easy to use-- public, private and individual channels are laid out beautifully
  • (Tactially important for our company) Slack has useful warnings like when you're messaging someone from a different timezone and it's after work hours
  • The seamlessness of the mobile app, vs browser login vs mac app is superb.
  • Very minor complaint but some of the /commands are not as intuitive as I'd like them to be
  • Slackbot isn't entirely useful except to test Giphys
  • Keeping everyone on the same page helps increase our level of customer service
  • There is less friction between teams because there is open communication
Skype - clunky and ugly
Google Chat - functionally great but uninspiring
Slack is the best communication tool for my organization, which has about 150 people and 10 departments

Slack Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
3
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
5
Integrates with Outlook
Not Rated
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
9
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Using Slack

Management, Production, Ad Operations, Engineering, Product, Sales, Account Management, Marketing, Finance/Accounting, Human Resources, Legal
  • Sharing Files
  • Communicating on a campaign by campaign basis
  • Integrations with 3rd Party Tools we use (Zoom, Box)
  • Conveying emotion and excitement (Giphys, custom Emojis)
Slack is the best communication tool I've used to date

Using Slack

Slack is the easiest and best designed communication tool I've used so far
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Chatting as well as conveying emotion
  • Sharing files
  • Third party integrations sometimes don't work as it was meant to function (Google Hangout, Zoom, Google Drive, Google Docs, Dropbox, Box)
Yes - The slack mobile app is great