Slack: the perfect instant messaging platform for organizations
March 10, 2016

Slack: the perfect instant messaging platform for organizations

Hugo Pineda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used across the whole organization and it is the main instant messaging platform. It helps every department by allowing them to have specific channels per discussion area and of course private messaging between individuals.
  • Slack is intuitive to use for everyone, it provides a clean user interface which allows users to easily start conversations, and get notified when new messages arrive.
  • Slack allows users to send screen shots of their computers, this is particularly helpful when reporting bugs to the engineering team because the images are previewed in the conversation area
  • It works perfect as it is. If they are planning on new features I think video calls will be the game changer they need and Google Hangouts will have a strong competitor.
  • Very positive impact specially for our company where we have people located in 5 different timezones. It allows our teams to maintain a clean and fluid communication channel.
Google Hangouts works inside of Gmail so it's not well suited for instant messaging for a company. Slack provides a dedicated software for instant messaging.
It is well suited for corporate instant messaging and maybe not so well suited for personal messaging because you would have to ask your friends to install Slack.

Slack Feature Ratings

Mobile Access
10
Search
9
Chat
10
Notifications
10
Discussions
10
Video files
10
Audio files
10
Document collaboration
5
Access control
5
Device sync
10