Slack isn't slack in functionality at all!
March 18, 2016
Slack isn't slack in functionality at all!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
Slack is used as a major avenue for communication both within and across teams and departments. Slack makes my job much easier because I have immediate access to anyone, whether remote or in the office, that I need to communicate with to do my work. I feel that Slack is a very important tool here.
Pros
- Allows communication to a large audience all at once so many individuals may communicate in a 'conversation'.
- Allows 'direct message', personal communication between individuals.
- Since information is written as opposed to verbally shared, Slack provides a good history of what has been communicated.
Cons
- I find it non-intuitive to attach a file to share with others.
- The 'View Raw' feature is a great feature but I have to go through two steps to 'View Raw' a Snippet. It would nice to just have one step.
- I sometimes have difficulty finding information after I've searched for in the Slack channels. I'm pretty certain it is in Slack but just don't see it in the results.
- I'm a DBA but I can say that I'm sure that I accomplish work much more quickly because of me being able to communicate with the stakeholders via Slack.
- I'm made aware of issues in a more timely manner because of Slack and can, therefore, address them more quickly.
- Brainstorming is facilitated with the use of Slack.
I wasn't involved in the selection of Slack. It was in place as a tool when I arrived at my position, however, I appreciate very much that the decision to use Slack as a major way of communicating in IT was made. If I were in a position where a tool such as Slack was needed, I would choose it every time.
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