Slack isn't slack in functionality at all!
March 18, 2016

Slack isn't slack in functionality at all!

Sheila Champion | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used as a major avenue for communication both within and across teams and departments. Slack makes my job much easier because I have immediate access to anyone, whether remote or in the office, that I need to communicate with to do my work. I feel that Slack is a very important tool here.
  • Allows communication to a large audience all at once so many individuals may communicate in a 'conversation'.
  • Allows 'direct message', personal communication between individuals.
  • Since information is written as opposed to verbally shared, Slack provides a good history of what has been communicated.
  • I find it non-intuitive to attach a file to share with others.
  • The 'View Raw' feature is a great feature but I have to go through two steps to 'View Raw' a Snippet. It would nice to just have one step.
  • I sometimes have difficulty finding information after I've searched for in the Slack channels. I'm pretty certain it is in Slack but just don't see it in the results.
  • I'm a DBA but I can say that I'm sure that I accomplish work much more quickly because of me being able to communicate with the stakeholders via Slack.
  • I'm made aware of issues in a more timely manner because of Slack and can, therefore, address them more quickly.
  • Brainstorming is facilitated with the use of Slack.
I wasn't involved in the selection of Slack. It was in place as a tool when I arrived at my position, however, I appreciate very much that the decision to use Slack as a major way of communicating in IT was made. If I were in a position where a tool such as Slack was needed, I would choose it every time.
Slack is well suite for communicating information and allowing conversation between a broad group of people instantaneously. This equates to great opportunity for problem solving and for decision making when a team of people needs to be involved. It's also, great for private communication between individuals. It is a good platform to share solution documents, be it code, software documents, or other documents. I find it difficult to envision doing my job as a DBA in a large corporation without this tool.

Slack Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Chat
10
Notifications
9
Discussions
8
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated