Simple and functional collaboration tool
January 29, 2018

Simple and functional collaboration tool

Andrey Perepelitsyn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used for collaboration between different team members of geographically distributed teams. We are using instant messaging, document sharing and even conference call to communicate and work on a number of projects. Different threads allow us to work on different projects with different groups of staff and control the progress on each.

Pros

  • IM is perfect, you can keep all your communication in single tool
  • Audio meetings have the greatest sound quality I ever saw, it includes noise cancellation without sound artifacts
  • Document sharing is very good, you can see all documents in thread with a single click

Cons

  • I have not found anything yet, it just does it`s job
  • Slack collapsed all communication in a single place, which allowed us to speed up our work and management of different projects.
Skype for Business was cool but did not provide so rich management functionality, after switching to Slack we got rid of a number of problems of Skype for Business such as internal hosting of hardware and necessity of system administration. Slack is provided as a service, so we can just join workspace and start working on projects we need
We have a lot of projects with different customers, even several different workspaces in Slack. You can access all communication in a single window, easily switch between workspaces and not get lost in a number of threads and discussions. Direct messages are also useful, you can contact each person directly

Slack Feature Ratings

Project Management
9.3
Task Management
9
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
10
Search
10
Communication
9.7
Chat
10
Notifications
10
Discussions
9
File Sharing & Management
8.8
Video files
6
Audio files
9
Document collaboration
10
Access control
10
Advanced security features
9

Using Slack

20 - These people are IT professionals working on different customer related projects
We don`t have any staff suppoting Slack, we just don`t need them
  • All communicatio and document collaboration for projects is in Slack
  • probably no, at least I never heard about these

Comments

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