A great place for collaboration!
October 01, 2019

A great place for collaboration!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used by Open Progress for organizers to communicate with volunteer voter engagers in real-time. Slack allows for volunteers to know the current assignments as they change rapidly given the political environment. Slack allows instant help to voter engager specialists with unique situations. Slack allows for private feedback to be given to the voter engages to improve their ability to connect with voters.

Pros

  • Update all team members.
  • Allow for collaboration among many constituents.
  • Offer real-time support for volunteers to ultimately improve upon voter engagement and persuasion.

Cons

  • Clunky log-in.
  • More personalization of profiles.
  • More streamlined notifications.
  • Slack allows me to more successfully meet my organization's goal of convincing candidates to select progressive political candidates.
  • Slack provides instant help when dealing with tricky situations.
  • Slack provides a sense of community to volunteers who have more buy-in.
Slack is better than Google Hangouts because there is communication across different modalities. Instead of having an IM system that is private it's easy for public Slack conversations to occur so all levels of the organization are on the same page. Slack is superior because search is more efficient and there's a better sense of community.
To be honest, I haven't had a need to contact Slack report because everything has been so seamless however I know there is a large number of materials to read through to improve the user experience. Slack works well at all tasks from private conversations to group conversations to document sharing.

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack is great for any organization that has many workers working either remotely or across different locations. Without having to rely on disjointed emails and text messages there is real-time communication so the company can ensure all stakeholders are on the same page in terms of goals. The conversations can be searched readily minimizing the need for support tickets.

Slack Feature Ratings

Project Management
8.0
Task Management
9
Mobile Access
7
Search
8
Visual planning tools
8
Communication
7.8
Chat
10
Notifications
7
Discussions
6
Internal knowledgebase
8
File Sharing & Management
7.4
Versioning
7
Video files
7
Audio files
7
Document collaboration
8
Access control
8
Advanced security features
7
Integrates with Google Drive
7
Device sync
8

Comments

More Reviews of Slack

  1. Home
  2. Collaboration Tools
  3. Slack Reviews
  4. User Review of Slack