Excellent Collaboration and Integration Tool
Srinivasa Rao Boddeti | TrustRadius Reviewer
January 18, 2020

Excellent Collaboration and Integration Tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Slack

I am using slack in my current company and [used it at my] previous company for 3 years. It has a rich set of options, we can integrate [it with] our build tools. Some of my favorite [features] include integration with SumoLogs and alerting if there are exceptions, group chatting with the concerned department, and creating channels for groups. We can't run our regular job without Slack. I am using Slack mostly for 40% of my work. I hardly use email after using Slack.
  • Integration with other systems like Sumo Logic, GitHub
  • Group chatting and screen sharing
  • Ability to dynamically add other people to a group channel
  • It is easy to use. A new member can easily adopt and get excellent use of this tool.
  • We are running Slack for customer support and for checking [our] application alerting system.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

It is a really good tool if a team is working remotely and needs to work collaboratively. It is excellent with integration to Jira and Sumo.

Slack Feature Ratings

Task Management
8
Mobile Access
9
Search
9
Chat
9
Notifications
9
Discussions
9
Surveys
4
Internal knowledgebase
8
Integrates with Outlook
6
Video files
7
Audio files
Not Rated
Document collaboration
8
Advanced security features
Not Rated

Using Slack

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Messaging
  • Group calling
The Slack mobile app is one of the best apps. I always check my messages on the mobile app.