Overall Satisfaction with Slack
Currently Slack is used in all sectors of our company because the main platform we use to have open communication with various employees who have different job roles and also with employees in our Marketing sector. Slack has been a great platform for communication, interaction and development of all kinds of tasks online, with the COVID-19 pandemic, Slack has been a very important software in our company because it has helped us to have a wide communication virtually and thus we can maintain stable contact with each of the employees who work in different parts of the country.
With Slack we have been able to carry out great conversations between a group of people or individually, it is a software that has allowed us to hold group discussions and has also allowed us to hold meetings where we can talk about various topics. With Slack we can be updated at all times about the messages that we have pending to review and we can also continue conversations at any time, everything is saved in a database and the conversations in each chat channel are maintained no matter how long they pass.
We are very happy with the extensive communication Slack has provided us throughout this time.
With Slack we have been able to carry out great conversations between a group of people or individually, it is a software that has allowed us to hold group discussions and has also allowed us to hold meetings where we can talk about various topics. With Slack we can be updated at all times about the messages that we have pending to review and we can also continue conversations at any time, everything is saved in a database and the conversations in each chat channel are maintained no matter how long they pass.
We are very happy with the extensive communication Slack has provided us throughout this time.
- The main feature that I love about Slack is the section below the main panel, where I can access unread messages, specific threads of conversations and also gives me access to all the mentions that have been during my downtime . In addition, I also have a visualization of the messages saved in this section, so I have everything in one place, everything very organized.
- Slack has an excellent integration with the Marketing system of our company, in this way we can have a wide administration of emails and marketing automation while conducting a team conversation. This integration is quite functional and has a very notable success for our Marketing sector, we can have long conversations while managing the marketing, all from one place.
- I love the notification system that Slack has, it's the great synchronization it has. Slack allows me to receive notifications on all devices linked to my Slack account, which helps me receive notifications on my phone and also on my desktop computer. These notifications are sent simultaneously, which allows me to be active and view all the movement that occurs in the chat channels.
- The main problem we have in Slack is that conversations sometimes get out of control and there is no way to regulate this, there is no configuration that controls the amount of messages or the general volume of messages that can be in a channel, which causes our employees to have long topics of conversation that disrupt productivity. I would like to be able to regulate this with some Slack configuration.
- Slack's search system is one of the features that doesn't work successfully. This search system has a long delay when I insert a word in the search, it takes a long time to perform the search, in addition, it does not show all the results of the searched word, it only shows the most outstanding and most recent results.
- In our Marketing sector, Slack completely improved productivity, since we managed to generate excellent communication between all employees and this helped us to have better task planning and to organize all advertising campaigns. In addition, this productivity improvement helped us to be more organized in the configuration and administration of marketing, to know what kind of ideas we will carry out to expand advertising in our company.
- We managed to get a better visualization of the advertising progress of each created campaign. Thanks to the excellent real-time integration that Slack provided us, we were able to visualize the progress we had in each campaign while we had a general or individual conversation.
Slack and Microsoft Teams offered me very similar characteristics, both offered me a wide communication with which I could have a consistent interaction with my entire work team, they also offered me the possibility of making video calls with my coworkers, however, the reason Why I chose Slack is because it offered me the service of an integrated Bot called SlackBot, which helped me a lot during the implementation process and solved all kinds of doubts. This Bot is completely automated, and is able to answer any questions I may have, it helped me a lot to adapt to the platform and to be able to understand all its sections, while Microsoft Teams does not offer me any integrated Bot service.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes