I No Longer Know How to Live Without It
November 24, 2021

I No Longer Know How to Live Without It

Angela Rocca | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack for multiple types of daily communications. It has replaced at least 50% of emails volume and it [is] helping us also reduce Zoom meetings, which populate our calendars [giving] us less time to focus [on] work.
  • Ability to gather all the people in the project in one connected channel
  • Quick and spontaneous one-on-one or group calls using the huddles
  • Constantly adding relevant features: e.g. record and send voice messages
  • Ability to integrate Google Drive and Google Docs
  • [The ability to] see if people [are] active despite the status they choose to [display].
  • The way it shows unread messages can be improved. Once you read them, they still appear highlighted in the original channels.
  • Slack has given us the chance [to] take different projects at once without losing our minds.
  • [It] has helped reduce at least 50% of mail load. So much easier to keep post its.
Skype has been an ally for many years, but during that time, we haven't seen many upgrades or actualizations that actually meant an improvement for the user. They mostly changed [the] layout. With Slack, we see improvements happen every now and then. It's amazing how they continue adding great features, that you [didn't] even know you wanted it.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Zoom, MURAL (formerly Mural.ly), Google Drive
Slack is amazing for people who are in several projects at once, because it allows streamlined communication with different teams. It's is so easy to create [a] "sub-channel" to group different members for a few departments involved in the work. The current picture when we are on a project is to have one main channel with everyone involved, and then at least 3 or 4 other channels with specific people focused [on] certain areas. This is the new normal and has helped a lot with project communication and organization.

Slack Feature Ratings

Mobile Access
10
Search
10
Chat
10
Notifications
9
Discussions
10
Surveys
10
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
8
Video files
8
Audio files
10
Document collaboration
9
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
Not Rated