Slack: Your all in one business communication tool
November 24, 2021

Slack: Your all in one business communication tool

Moses Thien | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used for client management, internal communication, project management.

We use it for clients - creating a private channel for them to communicate with our project manager Internal communication - use it to communicate internally on task Project management - sharing documents and any changes that are required to be done in a project.
  • Private channel
  • Group messages
  • client management
  • Cost
  • Onboarding process
  • More function
  • Definitely here with an increase in ROI.
  • Increase client satisfaction.
  • Increase in client retention.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

If you are having a team and are in a professional setting, Slack is an important tool for workspace management.

If you have clients and do a lot of project-based work, Slack is a great source for the organization of these communications groups so that things get done effectively and efficiently.

Slack Feature Ratings

Task Management
7
Gantt Charts
4
Scheduling
8
Workflow Automation
8
Mobile Access
8
Search
8
Visual planning tools
9
Chat
8
Notifications
8
Discussions
8
Surveys
3
Internal knowledgebase
5
Integrates with GoToMeeting
4
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
7
Document collaboration
7
Access control
7
Advanced security features
7
Integrates with Google Drive
Not Rated
Device sync
Not Rated