Team collaboration tool
April 20, 2022

Team collaboration tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Slack

We used Slack groups for specific teams and projects. It provides a closed space for team members to collaberate with each other sharing files or project documents etc. I used Slack for connected with organizations people network for professional and general information checkpoint. And also the project specific Slack groups provided a safe space to connect and share thoughts and insights related to project.
  • Instant messaging
  • Calls / huddles
  • Slack Groups to collaborate
  • After a Slack call/huddle, it doesn’t end automatically after the call ends
  • When someone calls through Slack, direct join call option is quite confusing, it says join huddle and call attend option does not work well most of the times
  • No direct link for joining the Slack meeting
  • Team/project space
  • Direct contact with Support group
  • Direct messaging or sharing documents with team members
  • Chats with external workers in the project
  • Document sharing is flexible
  • Group discussions with other team members and restrictions on who can be added to the group

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

No

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Microsoft Teams, Microsoft Office 2016 (discontinued), GitLab, Jira Software
In my opinion, team meetings are not that good compared to other platforms. From my experience, initial or new users face difficulty getting used to it. I feel it needs more simplified Slack calls features. I think only Group chat feature is good. In my opinion, the team calling feature can be improved and automated call disconnecting should be there. I feel the join huddle option is not required it’s confusing.

Slack Feature Ratings

Task Management
8
Scheduling
Not Rated
Mobile Access
9
Search
9
Visual planning tools
Not Rated
Chat
9
Notifications
9
Discussions
9
Internal knowledgebase
8
Integrates with GoToMeeting
8
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
8
Versioning
8
Video files
9
Audio files
8
Document collaboration
9
Access control
9
Advanced security features
9
Integrates with Google Drive
9
Device sync
8