All-In-One Communication App
September 29, 2022

All-In-One Communication App

George Mejia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

The company I work for based its entire communication channel on Slack. It simplifies the way we get news from the company.
  • Notification settings, I can set up notifications behavior by device; notifications runs differently on my phone than on my desktop laptop
  • Well organized threads, makes me focus on what really is important and setup the context very well
  • Reactions really simplifies people response
  • Formatting options, I would like I have better access to format my messages
  • Speaker camera would be great, sometimes it is needed so we need to go to meet
  • Threads
  • Reactions
  • Channels
  • Increase Time to Market
  • Return on investment
  • Increase internal NPS
Slack has more integrations, a better bot, and slightly better usability.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

No

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

When you want to convey a message to the team in a timely manner, then Slack is appropriate. But, when it comes to sensitive information, we still use email.

Slack Feature Ratings

Task Management
2
Gantt Charts
3
Scheduling
5
Workflow Automation
4
Mobile Access
7
Search
8
Visual planning tools
3
Chat
10
Notifications
8
Discussions
8
Surveys
6
Internal knowledgebase
4
Integrates with GoToMeeting
4
Integrates with Gmail and Google Hangouts
3
Integrates with Outlook
1
Versioning
5
Video files
8
Audio files
7
Document collaboration
6
Access control
10
Advanced security features
9
Integrates with Google Drive
4
Device sync
7