Slack - The Social-Media of Business organization
April 19, 2023

Slack - The Social-Media of Business organization

Sajjad Saiyad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

In my organization, Slack is been used especially for the communication purpose and exchanging of files. It's simple to use & the best platform to communicate in the organization. One can only chat or reply to a particular conversation by mentions in channels. No need to take any admin's permission to join channels. It can also be said the Social-Media of an organization. It's a comprehensive tool that every organization wants for meet & greets, project discussions, file transfers etc. It is said to be an excellent tool for any organization, but it can be a big move if they increase the upload & download speed as well.

Pros

  • One can only chat or reply to a particular conversation by mentions in channels.
  • No need to take any admin's permission to join channels.
  • One can draft messages, list your to-dos, or keep links and files handy.

Cons

  • Huddles are limited only.
  • Didn't see any other issues, but it can be a big move if they increase the upload & download speed.
  • Easy File Sharing
  • Customizable
  • Crown Integrations
  • Channels for various departments
  • Fun loving conversations
  • Swift chats
  • Temper relief gifs
  • Lags occasionally
  • No background in meetings
Slack is easy to use. Call scheduling, quick chats, different departments channels, etc. and other features attracts a lot. It is said to be the Social-Media of Business organization.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

The Good:
Slack is an amazing business communication app. It allows public and private channels, effortless file sharing, and an integrations with Google Drive and other applications used in business organizations. It’s an easy to use application which works on all upgraded desktops & mobiles as well.

The Bad:
There plans are very expensive. Free version do exist, but has some particularly limited features. They have to do some upgrade in their Video and Audio Call as well for the betterment of quality and firm state.

Slack Feature Ratings

Project Management
9.5
Task Management
9
Scheduling
10
Workflow Automation
9
Mobile Access
9
Search
10
Visual planning tools
10
Communication
9.6
Chat
10
Notifications
10
Discussions
9
Surveys
9
Internal knowledgebase
9
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10

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