Powerful team collaboration and communication tool.
November 09, 2023
Powerful team collaboration and communication tool.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
We have been using Slack in our organization from past three years and it is indeed a great team collaboration and communication tool. While the world was in pandamic times and people were working from home, many organizations faced the issue for smooth communication with clients and teams. However, for us Slack helped in:
1. Real-time Communication: It provided a real-time messaging platform, allowing team members to communicate instantly, reducing delays in information sharing.
2. Remote Work Support: Slack is well-suited for remote work, It enabled our team members to connect from anywhere, which was especially important in that time's distributed work environments and even today's as well.
3. Channel-based Organization: We used the channels to organize conversations related to important projects, which helped to keep discussions and information structured and easily searchable.
4. Integration Capabilities: Slack offers a wide range of integrations with other tools and services, streamlining workflows and centralizing information. We integrated our slack with Google calendars, Trello and other project management tools which helped our client services team with more informed and structured projects management.
5. Privacy and Security: It provides tools for securing communication and data, helping organizations like ours meet their privacy and compliance requirements.
1. Real-time Communication: It provided a real-time messaging platform, allowing team members to communicate instantly, reducing delays in information sharing.
2. Remote Work Support: Slack is well-suited for remote work, It enabled our team members to connect from anywhere, which was especially important in that time's distributed work environments and even today's as well.
3. Channel-based Organization: We used the channels to organize conversations related to important projects, which helped to keep discussions and information structured and easily searchable.
4. Integration Capabilities: Slack offers a wide range of integrations with other tools and services, streamlining workflows and centralizing information. We integrated our slack with Google calendars, Trello and other project management tools which helped our client services team with more informed and structured projects management.
5. Privacy and Security: It provides tools for securing communication and data, helping organizations like ours meet their privacy and compliance requirements.
- Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
- Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
- Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
- SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
- While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
- Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
- Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
- Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
- Better team collaboration
- Better organization of tasks/projects
- Smooth Integration with Project Management tools
- Easy google calendar set up
- Skype for Business and now part of Microsoft Teams
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slack go as expected?
I wasn't involved with the implementation phase
Would you buy Slack again?
Yes