Quick collaboration and easy to use
June 19, 2024

Quick collaboration and easy to use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is our main tool for communication besides email. I like that we can use it to quickly huddle with teammates if needed rather than setting up a zoom meeting. I also like that it's easy to control your notifications whether or not you want them right away or want to mute them for focus time.

Pros

  • Huddles
  • Notification preferences
  • integrates with other softwares like tickets, zoom, and Google Calendar

Cons

  • automatically mute my notifications if my Google Calendar says i'm in a meeting
  • reply reminders like in gmail if you haven't responded to a Slack that you opened days before in case you forget
  • improved time to market since we are able to communicate faster
  • sometimes things get lost in Slack if not documented in a ticket - but Slack has great integration to our ticketing systems
I like Slack a lot better than teams because it's more user friendly. Teams UX/UI is not ideal in my opinion and not as intuitive. I think Slack has a lot of integrations that make my life easier vs with Teams, it's hard to even figure out what can be integrated.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

I like that Slack is a quick way to communicate compared to email. It's also a little more personal / informal because of integrations like giphy and huddles where you can chat quickly as needed and send gifs to bring in your sense of humor into the workplace to make it more enjoyable.

Slack Feature Ratings

Task Management
8
Scheduling
8
Workflow Automation
10
Mobile Access
10
Search
8
Visual planning tools
7
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
7
Versioning
8
Video files
10
Audio files
10
Document collaboration
8
Access control
8
Advanced security features
10
Device sync
10

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