Item: Slack
Rating: 5
Author: Verified User

Overall Satisfaction with Slack

Use Cases and Deployment Scope

Slack solves the problem of too many meetings by being able to quickly get answers to questions with multiple people having eyes on the conversation, being able to join in the conversation if needed. It also allows me to communicate with my team despite us working remotely from across the city and in some cases, across the country.

Pros and Cons

Pros

Communication
Creating chat rooms for specific teams or topics
A quick alternative to Zoom meetings

Cons

It would be nice if I could NOT have a Slack notification if the browser app is open.

Return on Investment

It's made working remotely a seamless experience
Teams have been strengthened with being abke to work together through Slack

Alternatives Considered

DingTalk and Skype

I think Slack is superior to Skype in every way and is made for teams. While DingTalk is similar, in my experience, Slack is much less buggy and is designed in a much more efficient way.

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Hive, Google Drive, Dropbox

Likelihood to Recommend

Slack is suited for daily commication with colleagues and answering quick questions. It would be less appropriate for when longer conversations are needed, such as a video call.

Slack Feature Ratings

Comments

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Slack Doesn't Slack