Great way to organize your communication channels
August 31, 2024

Great way to organize your communication channels

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use it to structure our communication and find all relevant communication in specific places. We use Slack channels per projects, we bookmark important links in the channels, we use the canvas to keep notes and talking points for the specific teams or projects we're working on and it's also useful to be able to go back to previous projects and see what the conversations were about.

Pros

  • Structured the communication
  • Group relevant things together and help communicate with the teams
  • Automated communications
  • Integration with other relevant apps

Cons

  • It's hard to keep the Slack channels clean
  • Lack of video call and online workspace apps integration
  • I've been able to easily find old project channels and find great insights from back then that I wouldn't have beforehand
  • Everyone knows where to find all relevant documents and links since we bookmark them so it saves tons of time for people
  • Project channels are super useful since by messaging on those channels everyone is already aware what the message is about
It's very easy to pick up, I think it's quite useful but I do see some features being quite hidden for the normal user which is a shame like bookmarks, canvas, recording messages, etc...

Do you think Slack delivers good value for the price?

No

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Organize your communication streams like keeping discussions of projects in specific channels and such. This helps avoids emails and keeps everything in one place. You can also add external people on certain channels to keep things focused and relevant.

Slack Feature Ratings

Task Management
6
Scheduling
6
Workflow Automation
10
Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
6
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
8
Device sync
10

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