Slack Review
December 12, 2024

Slack Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We need to talk about many aspect of our work in different channels. Slack allows us to have Jira and Jenkins directly connected to our talking device.
We can also have threads to keep our talks organized and find everything we want to retrieve later on
Slack also allows us to make some calls

Pros

  • team calls
  • channels management
  • linking with other softwares

Cons

  • some notifications are bugging
  • unread messages system
  • calls notification
  • better organisation
  • better point of view on versionning for softwares
  • better point of view for tickets
Slack is very easy to use, if you are used to professionnal talking devices there is nothing hard to understand
Slack is very clear to use and there is no moment when you don't know how to do thigs
however if you do there is a wiki that you can read to get some help
I think that Microsoft Teams is really not good at doing its purpose in any case The UI is unclear, its sometimes full of bugs, it remids me of skype 15 years ag Teams is also a bit laggy
Overall there is nothing that teams do better than Slack in my opinion

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack is well suited if you are in an office that deals with lots of things at the same time. You can subdivide tasks easily with different channels
Also the thread system allows you to subdivide in a channel so that everything stay clear for everyone
You can also choose to join or not a channel

Slack Feature Ratings

Workflow Automation
7
Mobile Access
10
Search
8
Visual planning tools
5
Chat
10
Notifications
8
Discussions
9
Surveys
4
Internal knowledgebase
6
Video files
9
Audio files
9
Access control
9
Device sync
9

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