Slack is a great tool for full company communication
April 10, 2025

Slack is a great tool for full company communication

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

My organization uses Slack as a communication tool. Group messages, individual messages, channels specific to teams.

We use this communication tool to ask questions interdepartmentally. For example, the Sales team might use our Product Knowledge channel to ask the Product Line team about limitations for a specific product.

Recently, we began automating Queue Updates for our art teams, saving 5-10 minutes daily coming up with the data to then email to the full team.

Pros

  • Channels - creating specific channels for their use helps keep things organized.
  • Google Calendar integration - super helpful to know when someone is in a meeting/available
  • Threads - I use this to keep questions/answers organized within channels. So that nothing get missed.

Cons

  • Notifying when someone has logged on/off, perhaps when you star that person.
  • I'm not sure if Slack has helped in situations related to this question.
The usability is great for what I use it for. But could probably be a 10 if I had plans to use it for other situations.
I'm not a huge fan of Microsoft in general, I utilize Google and Slack more for my day to day.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is a great source for work related questions and announcements.

Slack Feature Ratings

Workflow Automation
5
Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Video files
8
Audio files
8

Comments

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