The next best thing to communicating in an office
April 30, 2025

The next best thing to communicating in an office

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Through Slack my organization is able to silo important discussions and reach solutions to both internal and customer-related questions. Slack easily integrates with Google which is important for sharing and housing documents. Slack also allows the team to communicate via video chat which is useful for quick huddles and large ideas that are tough to convey through messages.

Pros

  • Organizing chats between individuals and groups
  • Linking to Google for document sharing
  • Video calls

Cons

  • Customizing the desktop view
  • Keys like enter/shift are different in the slack text box
  • AI summarizing for vacation messages would be nice
  • Streamlines specific conversations about internal issues/customer items
  • File sharing integrates seamlessly with email/document sharing
  • Saves time by removing the need for lengthy emails between coworkers
Slack is incredibly easy to use and has a very intuitive UI. I can easily toggle between conversations, search up past discussions for reference, and share documents with ease. I work off of a single monitor and even though I'll have the Slack window minimized, in the limited screen-space it takes up, the most important information shows and navigation isn't compromised.
Slack is far superior to other interoffice communications I have used. It has more features for messaging like the ability to include emojis or react to messages. You can also edit and share messages between conversations. I'm not sure how other platforms have evolved but I imagine they follow slack's lead.

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is great for businesses that have between 50-500 employees because it makes interoffice communication simple and keeps discussions focused and organized. You can quickly search for old messages with their search feature. The issue with Slack is that it can be a bit cluttered depending on all of the different channels you have open but those can easily be muted or removed from your view.

Slack Feature Ratings

Project Management
8.5
Task Management
10
Scheduling
7
Workflow Automation
8
Mobile Access
10
Search
9
Visual planning tools
7
Communication
9.0
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
7
File Sharing & Management
9.1
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
8
Advanced security features
8
Device sync
8

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