Slack is Great for Communication
July 15, 2025
Slack is Great for Communication
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
My team has used Slack for internal communication purposes, like most companies. We are an organization that primarily uses Teams, but Slack offered our young team a more modern approach to the same functionality, which gave them more motivation to actually use it. It was particularly great for event-based communication with its channel functionality.
Pros
- Channel functionality allows you to organize conversations by project or timeframe rather than people groups. Ultimately, you can achieve the same thing in Teams by renaming a group chat, but using Slack in this way is more natural.
- Slack feels modern and customizable
- Slack feels like a "cooler" version of Teams, despite offering a lot of the same functionality. It's more gamified and speaks to younger team members, making them more apt to use it.
Cons
- Searchability could be improved. It's such a helpful feature that it's extra frustrating that it doesn't always work the way you want.
- I wish there were a better way to organize threads. I feel like they're easy to lose if you're losing Slack a lot and the only way to use Slack really is to use it a lot.
- Cost is high when you start to get into a lot of users. If you want it to have the functionality you really need, be prepared to pay a lot. I find this frustrating when half my team uses it like experts and the other half only uses basic function.
- Slack did a great job at increasing our connection and collaboration across teams, especially for our more introverted or work from home employees
- Slack did not integrate with a lot of the systems we already use, so it didn't really do much for our file sharing or anything in that realm. It really only improved interpersonal aspects of the job.
- Slack really requires that someone keeps things organized. It's added workload for a team member or two.
We decided to use Slack because it felt like a more accessible version of Teams for our younger team. It was better on mobile and felt more like the messaging platform we needed at the time. It didn't have all the extras that we didn't need, either, so the price was right for our small team that didn't really do any file sharing on the platform. If we had any aspirations to grow our use of it, it would have been the wrong choice.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
No
Comments
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