Item: Slack
Rating: 9
Author: Verified User

Overall Satisfaction with Slack

Use Cases and Deployment Scope

We use Slack as our channel for all internal communication across our team. We have different channels for different projects/teams and have also used it in the past to update our status (working, break, meeting, etc). We have been using Slack since the beginning and it makes it easy to communicate with team memebers as we work remote most of the time.

Pros and Cons

Pros

Good interface
Integration with apps
Easy to use

Cons

Some of their other features are hard to use
Sometimes google calendar integration doesn't work

Return on Investment

Improved communication with remote team members
Keeping communication with past team members

Usability

I think Slack has great usability. It is easy to use and understand for anyone. It seems to have all the same features as other chat apps I have used in the past. I haven't tried using a lot of the other apps they offer.

Alternatives Considered

Microsoft Teams

I think Slack is a great alternative. I believe we choose Slack because it is a cheaper option and again works well for our smaller team.

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Attio, Apollo ERP, DocuSign

Likelihood to Recommend

Well suited for a smaller team of 15 people to communicate with team members. Good for internal project communication and potentially external as well but we haven't tried this at our company. Makes it easy to create group chats and its always open on my computer during the workday.

Slack Feature Ratings

Comments

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Slack Review