Slack you communication companion.
October 16, 2025

Slack you communication companion.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

I use Slack to manage communication for a committee I am a part of. Not all members are in the same state, so this helps streamline communications between individuals and groups. I also use this as part of a support network I have for ICT. It’s extremely helpful to have access to experienced people at your fingertips in a simple and streamlined way.

Pros

  • Simple user interface.
  • Flexibility of notification settings.
  • Integrations to other apps.

Cons

  • Customisable sidebar menus.
  • Siri shortcut support.
  • Positive - streamlined communication between individuals and teams within my organisation.
  • Positive- integrations have allowed me to cut back on using other applications, making me more effective day to day.
The app is super simple. The concepts of DM vs Channel keep things light. Compared to other apps like Teams, Zoom chat, WhatsApp, Slack is not a burden on people’s day-to-day operations. If you want to be in a channel, you can join; if you don’t want to be there, you can opt out. It puts the power in the users' hands.
Slack is hands down a winner compared to these other tools. Simplicity and user choice win out every time. Also, add that it has a ton of great integrations, which means it is more than just a messaging app. It can allow you to organise your day, remind people in your team to do tasks, as well as collaborate on a range of 3rd party tools.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is a great message and communication tool built for teams of all sizes. Having channels that you can drop in and out of makes the use cases endless and the user experience excellent. Slack integrates with so many other tools and systems, you can set it up to be your alert centre for all things.

Slack Feature Ratings

Project Management
7.7
Task Management
7
Scheduling
7
Workflow Automation
8
Mobile Access
9
Search
8
Visual planning tools
7
Communication
8.8
Chat
10
Notifications
9
Discussions
9
Surveys
8
Internal knowledgebase
8
File Sharing & Management
8.7
Versioning
9
Video files
9
Audio files
9
Document collaboration
8
Access control
8
Advanced security features
8
Device sync
10

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