Team Tool for any organisation size.
October 16, 2025

Team Tool for any organisation size.

Ranu Singh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Initially, we used Skype for communication, but it was not very professional. Then, we moved to Slack as our team grew, and there were requirements from clients to collaborate over Slack for project development and communication. As of now, we're using Slack for project collaboration and using channels specific to projects to manage the team with other tools.

Pros

  • Chat and replies on chat are something I really like. You just need to click on the reply button, and it will list all the replies, unlike others, where you will be moved to the replied comment or chat.
  • Lightweight application and available on all major operating systems.
  • Huddle is quite helpful for screen sharing, voice calls and video calls.
  • Easy to invite and collaborate with new team members and guest uses.

Cons

  • Sometimes I feel the user interface is very simple and the fonts don't go with the User Interface.
  • Slack improved our team and customer communication which has definitely increased out productivity.
With a slack lot of communication, project planning, and collaboration has increased. Team have their own channels where they can communicate as per requirements. We did integration with tools like ClickUp and Notion.
Teams is not available officially for Linux.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

There are no restrictions on the number of users that we can have. Many times we need to invite guest members to our space, who are mostly clients, and we even get invited from their side, too. So it is easy to manage all of this. I realised the applications like MS Teams are not available for all operating systems officially, but Slack is. Chat retention is also decent for our use case.

Slack Feature Ratings

Project Management
9.5
Task Management
9
Scheduling
9
Mobile Access
10
Search
10
Communication
9.4
Chat
9
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
9
File Sharing & Management
9.2
Versioning
9
Video files
9
Audio files
9
Document collaboration
9
Access control
9
Advanced security features
10

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