Slack Real time collaboration tool for effective communication.
October 16, 2025

Slack Real time collaboration tool for effective communication.

Anshuman Varshney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We primarily use Slack for internal communication within the company, including chat, calls, discussions via channels, and threads. It is very useful for communication within the team and across stakeholders and departments. We are also using Slack for external vendor communication. Business problems we are addressing: When we are working on the project with all the stakeholders for effective communication and updates, we are using Slack to be on the same channel, and all discussions are in a single place. We are also utilizing Slack for general communication, org-wide, in the dedicated channel.

Pros

  • Real time chat.
  • Organized channel with private and public option.
  • Integration with tools.

Cons

  • Search functionality to find exact message from.
  • Multiple threads can be better handled.
  • Faster incident resolution - by communicating in the channel with all the relevant members.
  • Reduction of email and relevant communication over email.
  • So many channels and threads create noise sometimes.
Wonderful communication platform.
slack is very interactive, real time communication and tracking via channel and threads.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Well-suited for internal communication within projects or across the organization, it also supports third-party communication, including chats, calls, discussions via channels, and threads. This is less appropriate for scheduling meetings with the member.

Slack Feature Ratings

Task Management
10
Scheduling
10
Workflow Automation
9
Mobile Access
10
Search
9
Visual planning tools
9
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
9
Versioning
9
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Device sync
10

Comments

More Reviews of Slack