Slack Real time collaboration tool for effective communication.
Overall Satisfaction with Slack
We primarily use Slack for internal communication within the company, including chat, calls, discussions via channels, and threads. It is very useful for communication within the team and across stakeholders and departments. We are also using Slack for external vendor communication. Business problems we are addressing: When we are working on the project with all the stakeholders for effective communication and updates, we are using Slack to be on the same channel, and all discussions are in a single place. We are also utilizing Slack for general communication, org-wide, in the dedicated channel.
Pros
- Real time chat.
- Organized channel with private and public option.
- Integration with tools.
Cons
- Search functionality to find exact message from.
- Multiple threads can be better handled.
- Faster incident resolution - by communicating in the channel with all the relevant members.
- Reduction of email and relevant communication over email.
- So many channels and threads create noise sometimes.
- Built for Teams and Google Hangouts (Classic)
slack is very interactive, real time communication and tracking via channel and threads.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes


Comments
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